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“Meeru resort *Please be aware when choosing this resort-Shambolic!” 2 of 5 stars
Review of Meeru Island Resort & Spa

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Meeru Island Resort & Spa
4.0 of 5 Resort   |     |  
Hotel amenities
Ranked #1 of 1 hotels in Meerufenfushi
Perth, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
“Meeru resort *Please be aware when choosing this resort-Shambolic!”
2 of 5 stars Reviewed November 23, 2012

We have just returned from 2 weeks in Meeru then travelled onto Dubai for a couple of days thankfully -this saved our holiday!!!!

We have visited Maldives twice before visiting some 3 other islands however we had Meeru recommended to us by Hayes & Jarvis when booking. It appeared this resort would offer everything we where looking for and more importantly offer us a rest /relaxation to unwind spending quality time with your loved one - not if you go to Meeru (please be warned)

On arrival our worse fears where confirmed - our room was not available! We initially thought that this was only us but turned out others couples had to use temporary rooms as theirs were also not available, according to a reception staff & the rep this was quite a common occurrence so they did not have to turn down bookings!

We had to use other accommodation for that first night, a garden room which resembled "Tenko" not a great start. Our 1st room was dirty & not cleaned - yes we had been down graded & checked into a dirty room after travelling some 13 hrs - just joyful. After I complained and refused to leave reception until I had a clean room we where then moved next door to room 812. This is when the fun began with housekeeping entering the room on 3 occassions in search of a platter which had been created for another couple -Russian i believe. This was very traumatic as housekeeping entered our room without knocking in search of a platter however caught myself in my birthday suit having just got out of the shower!!! great start to our relaxing holiday - Not! thankfully my hubby sorted this problem out and sent housekeeping off with a flea in their ear.

The next day reception promised we would be moved by 09.15 to any villa of our choice? Another false promise as clearly the resort was totally overbooked with some 10-15 villas out of action being refurbished. We eventually got to our room by midday however no luggage arriving for an other hour or so post complaining again this time to the rep. We where allocated room 102 -this was by the asian wok, good location however it was clear why they had been refurbing the beach villa's room 102 was dark with very very old furnishings & tired. Not what the brochure had sold us at all however I was assured by reception & rep we would not have to move again so we accepted the room just to begin our holiday which was a day and a half in. However to our disappointment the refurbishment work was headed our direction and on a daily basis we had the joys of loud drilling & bashing down of walls the the demolishing of foliage out side & behind properties some next door but 4 rooms! A total nightmare and felt like I was living on a building site, thank goodness for our iPods - Move over Auf Wiedersehen Pet!

Our luck just got worse -you guessed we had to move rooms again with 2 days left of our holiday & putting up with noise & trying to sunbath in a building site ! So in 12 days we had 4 rooms & I found out by our neighbour next door but one a German lady, I contacted the rep who confirmed they wanted us to move to start the refurbs. My hubby at this stage was furious however I had given up and felt this shambolic double bookings / poor customer service, this was going to ruin our annual leave which we had waited some 6 months for and paid a lot of money. However we had been upgraded to a JBV room 112 - a fantastic room, very clean & new put our room (102) to shame and whilst I was very pleased I was also devastated that we had put up in an old very poorly maintained room for 11 days in comparison to this. I was also very upset at the "blasé attitude" by both the hotel reception staff including the manager who have treated us like this.

The all inclusive package you could use the mini bar for soft drinks which was good and all the bars were available to use but food was only available at one designated restaurant, and the availability of snack's was very limited to one bar by the pool. The resort also has two pools on the island but one was closed and also being updated together with the coffee house, the food that was good buffet style and the omollette chief was fantastic not to mention the puddings.

The island is being upgraded everywhere you go as other reviewers have mentioned and we agree the hotels only concern is to get money off you, with little or no empathy or sympathy if your rooms is not ready or your relocated to a building site. I know other visitors complained about rats -yes there are some however Meeru are trying to eliminate the problem with rat poison up the trees.

A final nail in the coffin when we arrived home my hubby had bought 2 golf shirts from the golf shop however one is a ladies XL & one a men's, I contacted the rep via text to ask if they could exchange and in typical Meeru fashion they agreed but only if we pay all the postage fees!
Seriously letting themselves down once again - needless to saying i thanked the rep for trying with the management of Meeru however we have decided to give this to charity.

Compensation was provided in the form of a room upgrade for last 2 nights & we also receive $35.00 refund for garden room and an excursion trip was offered as compensation like so many others.

The Holliday was not all unpleasant if you ignore the room changes, staffs attitude on reception etc, the weather was good, the spa his & hers is a must, food great, but it was not as relaxing as we had hoped and if we would have known about the refurbishment works / double booking problems in more detail we would have changed islands!

We love the Maldives and will visit again, however will NEVER go back to Meeru, personally there are nicer more friendly islands to visit.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottighamshire
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 23, 2012

We visited in April 2011 for our honeymoon. We'd spent 6 exciting but exhausting days travelling around Sri Lanka prior to our arrival and were ready for some pampering and relaxation. We got it.

We stayed in a beach villa and I would highly recommend this, lots of people are drawn to water villas (we'd originally looked at these) but decided against, we were glad we'd mad the decision we had. Our beach bungalow was perfectly placed offering lots of privacy, our own hammock in the shade and a lovely spot on the beach.

The food was amazing and different every day, we were originally disappointed, having been mis-sold our holiday (we were told by Thomas cook the agent we booked our Kuoni break with) that we were also able to eat free within our package at all restaurants, this was not the case) by the end of our honeymoon we'd both put on weight (everything was just so irresistible)

We visited the over water spa for our complimentary couples massage which was lovely. I returned for a wrap too which was great.

We dream of going back to the maldives and would definitely stay on Meeru again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 22, 2012

After a visit to Sri Lanka we went to the Maldives for a rest chose Meeru for the stay, on arrival found our room was not available, thought that this was only us but turned out that 10 couples had to use temporary rooms as theirs was not available, according to a rep, this was quite a common occurrence so they did not have to turn down bookings! We had to use other accommodation for that first night, this was described by a fellow traveler as "Tenko" although the room was quite nice the aspect was not. We were moved to our beach villa on the afternoon of the second day, this was obviously a newly refurbished villa which was lovely clean and bright, but not exactly on the beach still not as far off as some of the other beach villas we saw, and the ants loved the outside toilet area(stood on loads when using the loo at night). The all inclusive package was not as good as some I have used but you could use the mini bar for soft drinks which was good and all the bars were available to use but food was only available at one designated restaurant, and the availability of snack's was very limited to one bar by the pool and there was little choice unless you paid extra. There were two pools on the island but one was closed and being updated, and in general the west side of the island was tired and overgrown with weeds, the jacuzzi beach villas on this side would have been a right let down as they were way too far off the beach and even the view was poor due to the unchecked growth. The sea on the east side is in a lagoon and was generally calm but when the tide was coming in the current pushed you down the shore and it was very difficult to swim against, did manage to do some snorkelling and there is some nice sea life to watch, but as I am not a strong swimmer did not feel comfortable in the sea when the tide was causing the water to flow so strongly. Having visited two other islands previously we were disappointed in the variety of food that was on offer, as usual for this type of Holliday it was buffet style but it was all much the same each day, breakfast was the same, but that was okay, it was lunch and dinner the variety was lacking, and for island fair very little sea food available, what food there was was edible and presented okay. We found that some of the staff were a little grumpy especially the chef's however the young man who usually did the soup was very good and very pleasant if they had all been like him the atmosphere would have been so much better, it took a while for the waiter to smile as well but he did seem better after a few days, and a young lady in the bar by the pool was very good and always pleasant.
To be fair to the island they say they are updating and upgrading a lot and there was work being carried out while we were there, but we felt that the only concern was to get money off you, and there was no empathy or sympathy that your room was not ready, although they did give a $35 refund and an excursion trip was offered as compensation, also be wary of what you sign, on arrival they present you with a document to fill in and sign read it before signing and don't feel that you have to sign you don't.
The Holliday was not all unpleasant the weather was good, but it was not as relaxing as I had hoped, would I go to the Maldives again ..yes, would I go to Meeru ..no

Room Tip: Have a villa on the East side of the island, nearer the beach, sea is calmer but watch for the curre...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2012

We have just returned from our first visit to the Maldives.Wow absolutely stunning. We stayed at the Meeru Resort and overall very impressed with it.We stayed 4 nights in the Jacuuzi water villas and it was very good.We stayed in Villa 302 which was ideal as the water is much calmer nearer the shore and the nearest bar was only 50 Metres away. We were met at the harbour by Desi who helped us check in and get to our Villa asap.
The staff at the Pavillion bar were exceptional and made our stay even better. Ranna and Peny looked after us very well always with a smile every day.
We ate at the same restaurant at the same table for 3 meals a day which we feel is not ideal.
However we got to know our waiter well and Manic was always on hand to serve us.
The drinks on offer on the All Inclusive package were limited but suited our needs.
There are 2 restaurants where you can pay extra to eat but we did not feel the need to.However if we had been there for 7 days or more we would have needed to eat elsewhere to break the monotony of 3 meals a day at the same table/restaurant.
Only negative was checkout service as Mohammed was quite rude and must be in the wrong job.
Ahmed was there when we left and was there to reassure us when there was a slight delay for our departure but got us off in plenty of time.
We would recommend this holiday for Couples ideally or families with older children.

Room Tip: We were disappointed originally when we got the nearest Villa to the beach but it turned out to be a...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FIFE, SCOTLAND
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 10, 2012

Flying with British Airways, we flew from Edinburgh to Gatwick on the 14th October and then on to Male direct for 10 nights landing about 9am the following day. After a short wait in the airport we were shown to our speedboat and in just under an hour were walking down the jetty on Meeru to a welcomed, refreshing cold towel and fruit punch whilst we checked in at reception. A buggy took us to Water Villa 526 where we stayed for the duration of our stay. Ibrahim was our room boy and he did a grand job of looking after our room and we loved the flower decoration that he did to our bed one day. He got used to us going for breakfast about 9am every morning and upon our return, our room was done up and there were no interruptions for the rest of our day and our bed was always turned down and towels replenished when we returned after our evening meal. We did receive some flyers regarding the 2 night cruises with upgrades upon return but we did not take this offer up. Staying in the Water Villas which were right on the beach with a few steps down into the sea, meant we were in the North of the Island and the Maalan as our allocated Restaurant. Wow, what a dining experience that was, the Waiters and Chefs were very Professional, the food was amazing, with so much to choose from! Next door was the Uthuru bar, with comfy seating both inside and out. We were on the All Inclusive plan and for us this was the right choice. We did not eat in the Asian Wok (leaving this for our return visit) but we did enjoy the most beautiful steak, which we cooked to our liking on the hot volcanic rock at the Hot Rock Restaurant, not part of the All Inclusive package but thoroughly worth it! We enjoyed an ice coffee and the afternoon high tea with toasties on occasion and loved sitting watching the sunsets with a cold drink in hand (you could hear a pin drop, it was so relaxing). The bar staff were amazing and very attentive. We walked round the island most days in about 45 minutes, walking off the indulgences of the day before, stopping off at the Pavilion Bar on occasion to pick up a bottle of water or indulge again. Jim bought an underwater camera at Gatwick and took many photos when he was snorkeling. We reckon out of the 400+ photos that we took that there are about 350+ of different kinds of fish, sharks, rays, fruit bats and herons. We had to make a point of remembering to take some of the two of us and our accommodation before we came home…LOL…The weather was mixed but we had all the sun that our blue skins could take and came home with a nice colour. When it rained, it rained hard but it didn’t stop us from enjoying every moment of this beautiful island. The British Airways flight home was fantastic for us too, as we got up in the morning, had breakfast and we were on the go, no hanging around, just get up and go, the flight left just after 12 noon and we were home before midnight in Bonnie Scotland. We fell in love with Meeru and were sad to leave this beautiful island and the many friends that we had made, Yovan, Hisham & Nella to name a few but we will definitely go back! What else can we say but we chose this island after many months of researching and it was definitely the right one for us!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2012

The moment we arrived on the Island till we checked out, it was an exceptional experience. We stayed in JWV and it was worth the money spent. Comfortable bed, big and clean bathroom, amazing jacuzzi and huge balcony having spectacular view of Indian Ocean makes it perfect. Our room was 730 which is on the end of JWVs.

The food was excellent too. We are strict vegetarians and hence were little doubtful about getting good options but pasta's , noodles etc were too good.

The staff was very friendly. They will assign one room boy and waiter for you so that he can take care of your choices. The AIP is a must.

We also had Over the water spa and it was excellent.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012

It was a good few years ago (in the month of January) that I stayed at Meeru for 2 weeks (BEFORE I had my kids), and they were the best 2 weeks of my life! It is EXACTLY how it looks in the brochures and peoples photos. After arriving at Male airport we took a boat ride to Meeru and when the boat pulled in, we couldn't believe our eyes. Absolutely beautiful! Soft white sand & crystal clear (extremely warm) sea in every different shade of blue.

If you're looking for paradise this is it! It's no good for people who want lots to do, this is a completely relaxing and unwinding holiday for beach lovers. The wildlife is beautiful too, plenty of fish to keep you company while snorkelling and the most adorable fruit bats (which look like foxes with wings).

The food was delicious, service was amazing, drinks scrummy.

We went on a couple of trips to see some other islands and we went on a sea plane which was just amazing.

I so want to go back one day..............................

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Meeru Island Resort & Spa

Address:
Location: Maldives > Kaafu Atoll > North Male Atoll > Meerufenfushi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Meerufenfushi
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Meeru Island Resort & Spa 4*
Official Description (provided by the hotel):
Meeru Island Resort, surrounded by a beautiful lagoon and long stretches of white, sandy beach, is the only Resort on the island of Meerufenfushi, North Male’ Atoll. It is 1200 meters long by 350 meters wide, about 90 acres. Your speedboat transfer from Ibrahim Nasir International Airport is a scenic, 55 minute ride ... more   less 
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Also Known As:
Meeru Island Hotel North Male Atoll
Meeru Island Maldives
Meeru Island Resort Maldives
Hotel Meeru Island

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