I was traveling for business and stayed at Hotel Indigo. The staff is what makes this place. They are so friendly and accommodating. I called several times (a few times to reserve the shuttle, once to find the vending machine, once to let them know I ordered Chinese and they could call me when it came, etc.). They were always professional and helpful. Speaking of the shuttle service, it was wonderful. It wasn't always available as a lot of guests use it, but Edgar, the driver was amazing. He was friendly and accommodating and would do whatever he could to try to adjust to your schedule. I noticed not everyone tipped him, so I just want to remind travelers that even though the hotel provides this service, the driver should still get a little something.
The rooms were a little small, but very modern and clean. I ordered room service from the restaurant one evening and the food was delicious and large portions were served.
People are correct that there isn't a lot you can reach on foot around the hotel. I mostly used the shuttle and the subway, which was next door.
Overall, a great place and I would definitely come back.
- Official Description (provided by the hotel):
- Escape the hectic pace of the city yet be close enough to easily visit at this contemporary boutique hotel adjacent to Boston train station and offering complimentary WiFi, 24 hour business center and state-of-the-art fitness center. Inside is the highly acclaimed BOKX 109 American Prime, a modern steakhouse for drinks and dinner and Phi Cafe featuring Starbuck's coffee, light breakfast and lunch fare. ... more less
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- Also Known As:
- Hotel Indigo Newton
- Hotel Indigo Boston