Stayed here in January when temps were at 12 degrees in the AM first thing. The staff is the plus here. Robert at reception was dynamite. He had a lot of energy and enthusiasm at 9pm. Also the young woman who staffed the coffee kiosk on Sunday at 630am was very good, polite. My fourth star is entirely based on the staff's great attitude.
The hotel is like a large cruise ship: Set up for conventions from 1988. Dated appearance. Very long hallways.
The upside is that the view of the Charles River is very good.
One drag: We asked for soft pillows. This Marriott has no soft pillows. Very odd. That's one reason why Marriott is generally a "get it done" hotel for busines travelers and the Kimpton, Westin, and often Hyatt -- are generally head and shoulders better.
Second drag: The restaurant. For dinner it was overwhelmed and the servers were terrible. We were given two different photocopied menus. Ordered chicken tenders/strips -- but clearly just frozen. Really bad dinner.
Breakfast buffet on Sunday morning was much better. The nice guy staffing the omelet maker is a wizard. Again, great staff.
If you are looking for a romantic weekend, I'd look elsewhere.
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- Also Known As:
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- Marriott Newton
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