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“Still my best value in Boston!” 4 of 5 stars
Review of Sheraton Needham Hotel

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Sheraton Needham Hotel
3.5 of 5 Hotel   |   100 Cabot Street, Needham, MA 02494   |  
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Breakfast for 2 Included
Ranked #2 of 2 Hotels in Needham
GreenLeadersBronze level
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Still my best value in Boston!”
4 of 5 stars Reviewed January 15, 2014 via mobile

Still my favorite when in Boston. New bar in the lobby offers both a great atmosphere for relaxing and socializing...or has quieter spaces to just unwind.

Drinks are always great- food is good-service is the best part.

Some remodeling going on right now-but no effect on my stay!!!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review, March 5, 2014
Hello,

Thank you very much for taking the time out of your day to share the experience you had at the Sheraton Needham hotel. We are thrilled you have enjoyed our recently renovated property. Our team members strive to give exceptional customer service to each and every one of our guests. It is wonderful that we have met your expectations during your past stay. We look forward to welcoming you back to our property in the near future, and exceeding your expectations. Until then, travel safe, and be well.

Warmly,

Garry S. Fiore
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    74
    85
    43
    5
    5
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40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Poughkeepsie, NY
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2013

Great location, great staff, comfortable beds. This is easy hotel to find and close to many great restaurants. Comfortable lounge area and good breakfast. Recently remodeled clean. close to train if you want to train into Boston.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuBois, Pennsylvania
Top Contributor
119 reviews 119 reviews
40 hotel reviews
Reviews in 53 cities Reviews in 53 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 28, 2013

Working in and around boston is always a challenge when it comes to the best location due to the overwhelming traffic issues.
This hotel at least is an oasis of quiet away from the ridiculous traffic and noise otherwise.
The room was comfortable and very quiet and impeccably clean.

The restaurant in the hotel is ok, but the menu is limited and it may depend on who is cooking as to the quality of the meal.
The first night my meal was ok, but after a long day of travel it wasn't quite up to par.
The 2nd night the meal was much better.
The wait staff as well as the front desk personnel were wonderful and so very helpful.
From what I understand there are many restaurants close to the hotel, but in bad weather it isn't worth the hassle to get to one.
There is a van to take you within 3 miles of the hotel which is great.
Plan to add a good 45 minutes to your morning commute due to traffic.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gardner, Massachusetts
Top Contributor
107 reviews 107 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 20, 2013

Very strange parking layout, i was greeted by a 3 minute walk in the cold up a hill on icy roads from the garage. Pool/ Fitness center were sufficient and the restaurant was good for a hotel. Rooms are on the smaller side but cute layout and the TV had sufficient channels. Just be careful with using their shuttle service to the T. They shut it down and i was stranded for nearly 2 hours before i could finally get a cab. Note 2nd floor ice machine did not work, neither did the 3rd, i had to go to the 4th floor

Room Tip: 2nd floor is next to the pool
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Myrtle Beach, South Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2013

Fairly priced, great location for traveling. Comfortable rooms, the housekeepers are great..
Food is not that great, but within walking distance you will find several great options, also, loads of delivery right to your door. There are two elevators, but one is usually in service, even during busy times, weekends and meetings...

Room Tip: Stay on second or third floor and the elevator will not bother you and you may even get more fit....
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glastonbury
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 14, 2013 via mobile

I've stayed at the Sheraton a few times now on business and can say that this is a good hotel. it's recently been renovated to a high standard. The staff are always friendly and helpful, especially Ernie who drives the shuttle. The breakfast is okay, but a few people who have stayed there choose to go elsewhere for their breakfast and I can understand why as the cooked breakfast isn't the best value for money. However the evening meals are to a good standard if you don't fancy going out, but there are some good places to eat out at if you fancy a change. The hotel has pool and gym and although I've never used them work colleagues advise that they are facilities

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
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Dallas, Texas
Top Contributor
141 reviews 141 reviews
26 hotel reviews
Reviews in 49 cities Reviews in 49 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 13, 2013

I've stayed at the Sheraton Needham twice. The first time was decent, nothing to write home about. However I've discovered the secret: stay on a Club level floor. The rooms, the breakfast, the quietude all make it a great stay. Now, even if you don't stay on that floor there are plenty of nice things to say about this hotel. It's convenient to the western suburbs and major highways. There is a nice bar area with the friendliest staff. I came in on my second trip very early in the morning. I ordered a cappuccino and then walked back over to the front desk to check in. The woman who made my drink actually brought it all the way over to me with a smile to boot. I was very touched as she didn't have to do that. In general the beds are comfy, the rooms are well sized, the wi-fi is super fast. Parking is easy too. I'm definitely making this my default hotel when I visit Boston for work.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Needham Hotel

Address: 100 Cabot Street, Needham, MA 02494
Phone Number:
Location: United States > Massachusetts > Needham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Needham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 
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Also Known As:
Sheraton Needham
Needham Sheraton

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