This hotel isnt bad, but its not the best Sheraton I've stayed at in my life. The lobby has a great deal of energy and people were always enjoying it and having fun. The rooms were also nice, with a couch and a nice TV. The room service was prompt too - something you don't see too often. Overall - I enjoyed my stay and will be back. The service was always with a smile and the team worked hard to earn my respect.
I found the front desk to be a bit slow, but that seemed to be more of an IT issue than a service issue. The room service menu isnt bad, general burgers and salads - but did not blow me away. The lounge here needed a bit of work. There was no soda's in the fridge, something I would expect from a lounge. The parking garage is very annoying, especially for luggage and getting to your car day in and day out.
Overall, I will be back sometime in the near future and appreciate the accommodations the staffed showed me in Needham.
- Official Description (provided by the hotel):
- The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more less
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- Also Known As:
- Sheraton Needham
- Needham Sheraton