Outside appearance of the Hotel was nice as well as inside-initially. After leaving the room at 10am and returning after 9pm our room hadn't been cleaned! We called the front desk right away. After waiting 15 minutes someone arrived with 4 fresh towels-she had not been told that are room hadn't been cleaned. I had to ask her to take our trash. The next day when we got back to our room it had been cleaned but by appearance it still looked messy. To top it off the bathroom fan/heater did not work. Staff was polite and apologetic but seemed very inexperienced as well as ineffective.
- Official Description (provided by the hotel):
- Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Natick
- Crowne Plaza Hotel Boston