Outside appearance of the Hotel was nice as well as inside-initially. After leaving the room at 10am and returning after 9pm our room hadn't been cleaned! We called the front desk right away. After waiting 15 minutes someone arrived with 4 fresh towels-she had not been told that are room hadn't been cleaned. I had to ask her to take our trash. The next day when we got back to our room it had been cleaned but by appearance it still looked messy. To top it off the bathroom fan/heater did not work. Staff was polite and apologetic but seemed very inexperienced as well as ineffective.