In to MA on business for two weeks & stayed at Natick Crowne Plaza. Hotel is clean & modern with good service. Most are helpful but a few on the reception look the other way when you walk past to avoid contact. I stayed on the Club/Executive floor which didn't seem to offer anything extra & the complimentary drinks & free Morning Newspaper Delivered to Room didn't exist unless you call the coffee machine in the lobby complimentary!
I have stayed in IHG hotels worldwide & the club floor usually means a fridge with soft drinks, juice & snacks to break up the monotony of a long stay.
Also as gold in France you get a nice bottle of wine on arrival & then every 5 days but I only got a small bottle of water for two weeks.
I will stay again as apart from above it was clean & quiet.