My wife and I recently returned from another great stay at the Crowne Plaza Boston-Natick. We've enjoyed all of our previous stays -- it's a well-maintained property in a convenient location -- but the hotel has really taken it up a notch. While still a Crowne Plaza, it's taken on a slightly new identity as "The Verve". Think of a cool boutique hotel wrapped up in a Crowne Plaza. The result is excellent -- the place has its own personality, and the recently renovated room that I stayed in was terrific. Lovely furnishings, not to mention a tv/phone in the bathroom! Thanks go out to Peter, who went out of his way to make our stay more comfortable!