Highly "trendy" but more like a bunch of trendy decorations thrown into a crowne plaza. Great room. Good staff. Acceptable restaurant. OK drinks. What really knocked it down for me is that I am a late night worker and snacker and there is no room service after 11pm, no nearby convenience stores, and if you ask they will let you into their cafe which has a sandwich but no real snacks (chips, candy bars, etc.). For you maybe this is stupid, to me its a big deal and a sign of not understanding the needs of your clients (this is literally the first hotel I have stayed at in 20 years with no access to "munchy" snacks - not even a vending machine). Normally, this would only be cause for a -1 rating, but what took down 2 notches was the Front Desk admission that it is a frequent complaint, which has been communicated to management, but which is not addresses... Now its not lack of understanding, its lack of responsiveness... Very peaved....
- Also Known As:
- Crowne Plaza Natick
- Crowne Plaza Hotel Boston
- Official Description (provided by the hotel):
- Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more less
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