Nicely revamped hotel, my room was exceptional clean. Lobby music was a little too loud, but enjoyable. Starbucks location good, but not open early enough or late enough. Restaurant service was very slow, staff not very hospitable. Would much rather see a continental breakfast provided free of charge, escpecially for the price of the rooms.
Front desk staff were all remarkable. Well groomed, well mannered, extremely courteous and helpful at all times.
The shuttle drivers were also fantastic. Dave, is superior!! Extremely friendly, very knowledgeable about the Natick and Boston area. He is without a doubt the best employee your company has. Whatever you are paying him, is not enough!! All the other drivers were great also, (although one of them drives way too fast) just hard to understand them, since they are not from America. I would recommend the Crowne Plaza Boston-Natick to my friends.
I would suggest that you provide service to the train station at a discounted rate or for free. To take a taxi or limo to the train station cost a minimum of $30.00 and a maximum we paid of $45.00. That is pretty expensive for travelers on limited budgets.
- Official Description (provided by the hotel):
- Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more less
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- Also Known As:
- Crowne Plaza Natick
- Crowne Plaza Hotel Boston