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“Wasabi revolving Japanese sushi bar” 4 of 5 stars
Review of Wasabi

Wasabi
1245 Worcester St, Natick, MA 01760 (Formerly Wasbi)
5087200326
Website
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Ranked #33 of 113 restaurants in Natick
Cuisines: Sushi
Restaurant details
Sudbury, Massachusetts
Top Contributor
99 reviews 99 reviews
61 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
20 helpful votes 20 helpful votes
“Wasabi revolving Japanese sushi bar”
4 of 5 stars Reviewed June 19, 2012

I think the name is misspelled. It should read Wasabi. It's in the Natick mall. It's a revolving Japanese sushi bar. The only thing that I worried about was that the sun(through sun roof)hits the sushi which isn't necessarily good.

Visited June 2012
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22 reviews from our community

54% Recommend
    4
    8
    5
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Contributor
17 reviews 17 reviews
13 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Disgusted! Please don't go unless you want to get food poison....”
1 of 5 stars Reviewed April 11, 2012

We were debating if we should try this place so I started to monitor how the sushi's were prepared and placed on the conveyor belt. The sushi chef cuts the maki into 4-6 pieces. Then divides them equally on the plates. Towards the beginning of the belt, I will notice a staff member (looks like he's the manager on duty) picks up the clear lids and cover the sushi. That was fine, but then observing where he took the clear lids from.... that's where the problem begins. My family and I were so disgusted just looking at the operation. The staff member, was grabbing empty lids from a section where other wait staffs were collecting from the tables. Those were used lids. Yes, I know it's just a lid, but customers might spit their food, place garbage or even just handling them with bare hands. The story gets better. The so called staff member (which I felt he is the manager on duty, because he was wearing a suit), picked up the stained lids, exhaled onto the inside of the lid and then wiped it quickly with a used table cloth. Then he restacked that lids on the OUTBOUND side of the conveyor belt for re-use on the new prepared sushi. Think.... will you consider eating anything from that plate if those lids were re-cycled more than 10 times a day?? Maybe more then 10, but I figured it's a nice median number. Assuming they wash these lids every night, that's just ten times its been reused. What if they wash the lids once a week.... that's why I am disgusted! Please, don't go unless you want to get food poison.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
740 reviews 740 reviews
579 restaurant reviews
Reviews in 136 cities Reviews in 136 cities
181 helpful votes 181 helpful votes
“Keep your kids away from the conveyor belt parents!!”
1 of 5 stars Reviewed March 26, 2012

Alright, so the food was great, conveyor concept - awesome, service - excellent. Let's get to the real issue. Families in the mall. There was a family in front of us where their daughter was touching every plate that passed on the belt. She ended up knocking one off and it got caught in the middle of the belt causing others to fall over (one ended up in our booth!). The staff didn't care, the parents didn't care. Plus, the one the kid had poked at and knocked over, got put back on the conveyor. Gross!

Visited March 2012
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Holden, Massachusetts
Senior Contributor
45 reviews 45 reviews
41 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“Keep on walking”
1 of 5 stars Reviewed March 1, 2012

We were originally so excited that Wasabi was coming to the Natick Collection... One evening we were walking by and decided to try... It was fast food at best for sushi... We were seated near the wait staff station but still the waitress paid little to no attention. We were told the concept- grab what you want off the conveyor belt and prices are based off the color plate you choose. We watched for a while for fresh plates being put on the belt. We chose basic roles- such as the spicy tuna, requested a salmon avocado and took a Phoenix roll... Two of the rolls were warm... The wasabi which this restaurant was aptly named was bland and resembled glue... After we had out meal we waited for our check. While waiting we observed a family with children around 8-10 years of age pulling things off the conveyor belt, opening the lids, looking at them and putting them back for someone else. The wait staff didn't seem to notice (or care?)... Definitely keep on walking by this one, visit one of the many other reputable restaurants the Natick Collection has to offer.... Even one of the fast food chains in the food court would be a tastier, cleanler option.

  • Visited January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
“Sushi on a conveyor belt!”
4 of 5 stars Reviewed January 28, 2012 via mobile

Delicious, fresh sushi. A few cooked dishes as well. Attentive waitstaff. I could spend hours there snarfing down plate after plate. Plate prices range from $2.50 to $5.00, and the portions are good.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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