We spent one night at the Courtyard Marriott Natick because we were en route and checking in quite late, and it was convenient to our final destination. The room was fine, although the towels were threadbare Frette knock-offs. Breakfast was not included, which we knew, but there was a breakfast area with various items for sale. Knowing this, we had brought in our own breakfast cookies and planned to purchase coffee and milk to go with. However, when we had purchased the liquids (self service) and sat down to eat, the manager approached us and asked if we had purchased the cookies there or had brought them in. When we replied that we had brought them in, he said in an angry sort of way that this was not permitted. There were no signs to our knowledge indicating that this was the policy, nor was there any indication in the hotel literature or reservation material that this was not permitted. He "allowed" us to stay and finish our coffee, milk, and cookies, but the dirty looks and angry tone left us with a bad taste in our mouths, so to speak.
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- Also Known As:
- Courtyard By Marriott Boston Natick Hotel Natick
- Courtyard Boston Natick
- Courtyard Natick
- Natick Marriott
- Natick Courtyard