First the good:
Staff at front desk was great! Very helpful and professional. Breakfast was decent. Location was good for a walk into Medford. The shuttle to the "T" train into Boston was always available and on the pick-up back to the hotel, always prompt after we called for a pick-up.
The room was fine, but we were given a "physically impaired" one, which was a little awkward with the room layout not being as nice as that of our friends who got a regular room. This situation might have been because it appeared that the hotel was full due to Tuft U. parents' weekend and maybe some other events.
Which brings me to my only serious complaint- the price! We were charged $300/night, (through Expedia), and this was the "rack rate" posted on the back of the door. The price is way too high- should have been in the $150/night range. Another slight problem was our trying to use the "T" system into Boston- the staff should explain to everyone being shuttled to the transit system how to use the automated vending machines with the "Charlie" cards, etc. Would have saved us a confusing time at the Medford station which is unmanned.
That is why I am giving this only 3 stars.
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- Also Known As:
- Hyatt Place Medford Hotel Medford
- Medford Hyatt Place
- Hyatt Medford