We booked the Hyatt Place in Medford (formerly Amerisuites) because we were visiting relatives for the holidays and it was less than 2 miles from their house.

Upon checking in, we had requested a non-smoking room, but the room they gave us reeked of cigarette smoke. We didn't have time to change rooms that minute because we were meeting people for dinner, but when we got back around 10:30pm, the staff gave us a new room in less than 5 minutes. That's what I call service.

This hotel has a very modern look to it from the lobby to the dishes they serve food on. The hotel room is what a college dorm room of the future would look like. The king-size bed was comfortable and had plenty of pillows. The toilet and shower are in a separate room next to the sink and dresser with plenty of towels. The closet is a little small, but there is also a living room type area (it is a suite after all) with a large couch, large leather ottoman, and night stand with an extra blanket tucked away. There is also a mini fridge, second sink (something of a wetbar) and mini coffee-maker. And the coup-de-gras, a 42 in. flat panel TV mounted to the wall with a swivel mount. It also has a connection panel to hook up other electronic devices like a laptop, camcorder, digital camera, etc. You also get a complimentary newspaper every morning.

The hotel offers front, back, and underground parking. I recommend the underground during the cold seasons because it has automatic garage doors, heating, ventilation, and elevator access to the hotel right in the middle of the lot.

The hotel lobby is well laid out with plenty of seating. Right in front there is a small snack bar, a regular bar, and to the right is a continental breakfast/self-service kitchen area. The self-service kitchen uses a touch screen to order your snacks/meals which you can charge to a credit card or your room. There is no room service but the
self-serve kitchen is open 24 hours a day.

Continental breakfast was ok. They serve muffins, toast, english muffins, milk, juice, cereal, coffee, tea, and fruit (omlettes are available for an extra price). By the time we got down there (around 8:30am), there was only toast and english muffins left and it was a bit crowded, so go early for the good stuff.

We did get an AMAZING deal through Priceline, but otherwise this hotel
is pretty pricey. If you can get a good deal, definitely book the Hyatt Place in Medford, MA.

My family and I stayed at the Hyatt Place during the weekend of Nov 30 - December 2. I have stayed in a lot of "upscale" hotels and consider myself to be quite picky. Here are my observations:

1.) The rooms are wonderful, especially for families. While they are not "luxurious" like a Westin or Marriott, they are very modern, comfortable and spacious. Perks such as a big screen HDTV, refrigerator, full size sectional sofa, and separate sitting area make them a good value.

2.) The location is inconveneint unless you know your way around the area, or are willing to drive into Boston (be prepared to pay a premium for parking). This is not the hotel for you if you want to walk out the door and into the city center.

3.) The public facilities and service are acceptable. The hotel has a clean, modern ambience but the lobby and public areas are smaller than expected and can get crowded, especially at breakfast. The "gallery hosts" range from being indifferent to very helpful and friendly. The shuttle bus driver acted like he was being bothered. The heater in the pool wasn't working, so the kids couldn't enjoy the (small) pool (beware, no changing rooms in the pool area and no jacuzzi).

Bottom line: The hotel is very good for families on a budget, who don't mind a little inconvenience and don't expect a "Westin experience." Make sure you have a car or plenty of time to get into the city with public transportation (allow at least 30-40 minutes if you take the shuttle bus and subway system).

Stayed here on a business trip. This appears to be converted from some earlier building.

PROS; Clean, Sizeable Rooms, Great TVs-

CONS: The entire hotel is loud.. The windows don't shield much of the road noise- you can hear trucks all night long. The air conditioner's are wall units- not quite ones either. The mini fridge gurgled louder than normal.

It is not clearly marked where to park and the entrance to the location is difficult to find. If you pull into the garage below the hotel- you can't get inside without a key. This requires you to either drive out or take your luggage and walk out the door around the entire hotel to the front. This could easily be avoided.

There are some strange design choices- granite countertop yet cheap flimsy plastic toilet seat.

I had a number of goldpassport points and booked this hotel for a recent vacation to Boston. This is a great little hotel that has been newly renovated. It is located in Medford Ma, just above Cambridge. We had a plesant stay but were a little annoyed at the fact that they did not offer a free airport shuttle (contrary to their website) and were not walking distance to the T stops. The hotel has a shuttle to the Davis St station (red line) and the wellington st station (orange line) however it stops running at 9pm and it's a $10 cab ride from the station to the hotel. The shuttle also does not have set times or a route and we often found ourselves waiting for 20-40min for the shuttle to arrive at the hotel and were told that it was out running errands. The hotel staff was great and the complimentary breakfast was wonderful. The rooms are quite large and exactly as pictured on the Hyatt place website.

All in all our stay was pleasant and we would probably stay here again....but ensure we had a car so we didn't have to deal with the shuttle.