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“New management needs to work on this.” 1 of 5 stars
Review of The Inn on Shipyard Park

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The Inn on Shipyard Park
13 Water Street, Mattapoisett, MA 02739 (Formerly The Kinsale Inn)   |  
Hotel amenities
Ranked #2 of 3 Mattapoisett B&B and Inns
Durham, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“New management needs to work on this.”
1 of 5 stars Reviewed July 30, 2012

This property changed hands in 2012. Reviews of previous establishment were great. However new management has some work to do. If you are looking for a bar with a nice view, this establishment is fine. If you are looking for overnight accommodations, you would do better to look elsewhere. Our door tag for new towels was ignored for more than 12 hours, and when we went to the desk to request them and that our bathroom be cleaned, the staff member was surly and unpleasant when she brought our towels. She told us it was, "an Inn." We should not expect that the bathroom would be cleaned daily. We were very surprised. As experienced travelers, hosts in other "Inns" where we stayed have never had this policy. (Apparently, it was too much to expect the trash to be emptied too.) Family that stayed in another room had a similar experience with no room check and towel replacement. The food was pretty good, but the waitress got my order wrong in the restaurant. When we got our credit card statement, we found that they made an error on our billing. Altogether, not a pleasant experience.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Traveler rating
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    2
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    2
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Families
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4
Solo
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Business
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Maine
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2011 via mobile

I recently stayed here while on business and would return tomorrow if I could for a relaxing vacation in this beautiful, quiet old village on a stunning harbor. The Inn combines modern amenities with Colonial charm and the pub gets 4 stars from me for the best crab cakes I've ever had and its attentive, friendly service. Only downside was the too-hard bed, which needed a new mattress. I mentioned this to the manager, who sounded concerned and said he'd follow up on it. Overall, a delightful stay in an off the beaten path, yet convenient location.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Inn on Shipyard Park

Address: 13 Water Street, Mattapoisett, MA 02739 (Formerly The Kinsale Inn)
Location: United States > Massachusetts > Mattapoisett
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Mattapoisett
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