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“Good Location, easy parking, good staff” 3 of 5 stars
Review of Courtyard by Marriott Boston Marlborough

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Courtyard by Marriott Boston Marlborough
3.0 of 5 Hotel   |   75 Felton Street, Marlborough, MA 01752   |  
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Free Parking
Ranked #5 of 9 Hotels in Marlborough
Irvine, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Good Location, easy parking, good staff”
3 of 5 stars Reviewed 2 weeks ago

Hotel is conveniently located right off 495, between the I-90 and I-290 intersections, next to a gas station and near numerous good restaurants. Rooms are typical courtyard, and of good size. The hotel staff are always nice and quick to respond. The TV reception is not great, and the restaurant is only open for breakfast and dinner (typical for courtyards). Hotel is near semi-rural roads offering decent biking opportunity too.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, 1 week ago
Thank you for taking the time to let us know your thoughts. We appreciate your comments and overview of our Hotel.
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64 reviews from our community

Traveler rating
    13
    29
    17
    4
    1
See reviews for
19
4
4
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Tampa, Florida
Top Contributor
152 reviews 152 reviews
70 hotel reviews
Reviews in 72 cities Reviews in 72 cities
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I travel a lot, so you don't expect much will change at a place like a Courtyard, but I was surprised on this trip by a couple of things. First, these restaurant / bar actually have a vibe going with the other business travelers and a great staff that is good about serving you promptly. Secondly, the food...it's really quite good. If you don't want to go out, you won't be sorry if you just stay in and enjoy a quiet dinner. Finally, after I checked out I got a really nice email from Ashley asking me if there was anything that could have made the stay any better. In truth, there was nothing...and I told her so. To my surprise, I got a reply five minutes later thanking me for my reply and telling me they look forward to seeing me again. I don't care if it is cheesy, it is SO much better than the stupid "please fill out our survey" emails that I usually get. A personal touch. Nice job Ashley & team.

Room Tip: Might ask for something away from the elevator
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, 4 weeks ago
Thank You for taking the time to review us. I shared your review with my staff , your comments brought a big smile to the team!. Thank you for your kind words, we love what we do! Ashley is one of our All Stars and we proud to have her on our team. Looking forward to seeing you soon.

Sincerely,

Mary Simone
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Saint James, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed November 11, 2014

Nice clean room, good sized, staff was very nice, bar closed too early for Saturday night. Team returned back after a late game and it was last call, one parent convinced him to allow another round but then closed lights on us sitting there. breakfast was good, service was good also.

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, 4 weeks ago
Thank you for taking the time out of your busy day to review us. We always welcome comments about our hotel and are concerned if a guest is inconvenienced i any way.As a result of your comments we have been able to improve our bar service so that future guests are not inconvenienced.
Again thank you for your comments and look forward to serving you again when your travels bring you back to the Marlborough area.

Sincerely
Mary Simone
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New Hampshire, USA
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 30, 2014

We stayed here last weekend, while my son had a swim meet at nearby WPI. Swim meets often call for early mornings, and we had to get up at 5am to make a morning session - this often makes us nervous about hotel noise trying to get to sleep early (by 9pm). When I expressed this to the front desk, they were so gracious and placed us (three rooms) on the top floor away from the expressway. Even though there was a (loud) event happening downstairs, we didn't hear a thing! Rooms were spotlessly clean and in wonderful condition. Great shower. My additional requests of feather pillows and extra towels were in the room when I arrived. Refrigerator in room. Would definitely stay here again.

Room Tip: Top floor, away from the highway -- are the quietest.
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  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, 4 weeks ago
Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay. I have shared your comments with my staff. On behalf of my staff thank you for choosing the Marlborough Courtyard as your home away when traveling to Central Mass. We certainly hope to serve you again when your travel plans bring you back to Marlborough.

Sincerely,
Mary Simone
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Yonkers, New York
Top Contributor
161 reviews 161 reviews
21 hotel reviews
Reviews in 60 cities Reviews in 60 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 23, 2014

Had to stay here on business. The hotel restaurant was good. Nice menu options and the staff was nice! It was winter time and they did a pretty good job cleaning the parking lot, I wasn't worried I'd fall on ice.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, October 24, 2014
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay. Thank you for choosing us as your hotel while travelling through Marlborough.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2014

My husband, infant twins, and I had been on the road from New York City en route to Kennebunkport, ME, when it became apparent that we would not reach our destination until well after midnight, which would have put us on the road wrought with traffic for over 11 hours. What was supposed to have been a 4.5-hour trip had already lasted too long with two young babies, so we decided to only travel as far as central Massachusetts, and then continue our journey in the morning. We needed a hotel reservation in that area that could accept us with only two hours' notice, and accommodate our need for two Pack'n'Plays, a refrigerator, and a microwave, and be affordable. A quick search on hotels.com showed this property with a $99/night weekend special. We were familiar with Courtyard by Marriott, they had availability, and could meet our amenities needs. I spoke with one of the managers, Ashlie, before making the reservation to confirm these items. Road-weary, we walked into the lobby pushing our large double stroller at about 9:00 PM, and a staff member greeted us, saying, "Those must be my twins!" It was Ashlie, and she was waiting for us to arrive. We felt our exhaustion wash away. The property is beautiful. The room was spacious and well-furnished. We are always happy with our accommodations at Courtyard properties, but this is by far the loveliest that we have ever seen. We highly recommend this property.

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review, October 24, 2014
Thank you for taking the time out of your busy day to review our hotel. Your kind words have been shared with my staff. Please visit us again when you are travelling through Central Mass. Thank you for choosing the Marlborough Courtyard.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Top Contributor
140 reviews 140 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 7, 2014

Desk Staff were very friendly and food at restaurant was good. Bathroom door mirrors don't appear to be washed for each guest but the rest of the room was clean. Bed was hard (i like pillowtop) and pillows not too fluffy but i used 3 to be more comfortable. Did not use pool but heard it was nice. Good location for a conference as a mid-tier hotel. Liked the paul mitchell shampoo. Felt secure and function attended was nice, though they missed our whole table and served dessert but no coffee at dinner when the waitstaff could not be found. Lots of businesspeople but hockey kids were using the internet computers to play videogames for too long. Front desk staff suggested using boarding pass computers instead since they weren't being used at the time. Ok for clean room, suggest turning off air conditioner to sleep better with quiet.

Room Tip: Stayed on 2nd floor, heard the 4th floor was quieter.
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  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Boston Marlborough

Address: 75 Felton Street, Marlborough, MA 01752
Location: United States > Massachusetts > Marlborough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Marlborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Boston Marlborough 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard By Marriott Boston Marlborough Hotel Marlborough
Marriott Marlborough
Courtyard Marlborough
Courtyard Boston Marlborough
Marlborough Courtyard
Marlborough Marriott

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