While I received no wake up call and then had no hot water, the hotel (as always) was clean and easily accessible and not ridiculously priced.
BUT when I called and told corporate regarding the issues (and those ARE fairly major) the manager called me the next day, was very gracious and apologetic explaining that they had been having water problems and that he had just told the corporation that they HAD to fix it. He then said he would send me a VIP pass for a free night. THAT is customer service! Good job!
- Official Description (provided by the hotel):
- Red Roof Inn Boston Mansfield is ideally located between Boston and Providence at the intersection of I95 & Rt495. We are minutes away from the Comcast Center, Gillette Stadium, Wrentham Village Outlets and many schools. We offer clean comfortable rooms with an outdoor pool, free Wi-Fi, free domestic calls and except pets. ... more less
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- Also Known As:
- Red Roof Hotel Mansfield
- Red Roof Inn Mansfield
- Mansfield Red Roof Inn