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“Very good food and great wait staff” 4 of 5 stars
Review of Bertucci's

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Bertucci's
1777 Massachusetts Ave, Lexington, MA 02420-5307
781-860-9000
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Ranked #12 of 67 restaurants in Lexington
Cuisines: Pizza
Restaurant details
Castro Valley, California
Top Contributor
209 reviews 209 reviews
57 restaurant reviews
Reviews in 114 cities Reviews in 114 cities
160 helpful votes 160 helpful votes
“Very good food and great wait staff”
4 of 5 stars Reviewed July 29, 2013

We happened upon this restaurant after taking the Trolley Tour. This was a great stop. The lunch menu is quite complete and includes half sandwich/soup, half sandwich/salad options. The half sandwich with salad or soup was very filling. The kid's menu was very complete. We saw a couple of pizzas go by and they looked delicious. The bread and dipping sauce served when we first sat down was YUMMY. Very good dining experience adn the wait staff was terrific.

  • Visited July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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46 reviews from our community

64% Recommend
    14
    15
    12
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Providence, Rhode Island
Top Contributor
65 reviews 65 reviews
31 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
“didn't even eat”
1 of 5 stars Reviewed July 24, 2013

We got seated right away, hostess was very nice. There were 6 tables seated, so they were not very busy. After about 10 minutes we got up and walked out because no one came to our table to take an order! Manager was going table to table, but he walked right by us, as did 2 of the wait staff. I don't like being ignored!

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
109 reviews 109 reviews
85 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
“Great find”
4 of 5 stars Reviewed June 30, 2013

We were in Lexington for the day and happened upon Bertucci's. One son wanted pizza and the other wanted spaghetti, so it worked out for both. We were seated at a table near the wood oven, and the kids loved watching the pizzas being made. Our server was pleasant and efficient and paid attention to our children. My husband and I each had a "Panini" but it wasn't a Panini that we've had other places. This was more of a pizza crust flat bread that was used, but they were both very good. The boys each loved their meals. All lunch and dinner entrees come with rolls with herbed olive oil and a family style salad. The rolls were delicious and the salad was good, but a typical basic salad. The kids meals come with ice cream for dessert, but we passed on that because the meals were so big. The only thing I didn't like was the waitress brought my son a soda before he was done with the first one. They typically have one soda, then water if they're still thirsty. While I appreciate that she was anticipating our needs, when it comes to kids I think they should double check with the parents. Other than that, we were happy to find this place and would definitely recommend it!

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Boca Raton, Florida
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“good food, poor service”
4 of 5 stars Reviewed June 27, 2013

My husband and I ate lunch on a Friday visit to Lexington. The food was good, but the waitress was not friendly and she did not pay attention to us after our food arrived. She basically brought drinks, returned much later to take the order, someone else delivered the food, and we had to call her over to get the bill. She never came around to check or refill our drinks or to inquired about any of our possible needs.

  • Visited June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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Warren
Top Contributor
71 reviews 71 reviews
10 restaurant reviews
Reviews in 50 cities Reviews in 50 cities
40 helpful votes 40 helpful votes
“Had never seen the chain - impressed by Lex!”
5 of 5 stars Reviewed June 24, 2013

Passing through Lexington and simply found by accident. Never head of chain.

Wow, great food quality, excellent service, place was busy. Prices medium but you can also get enormous Calzones for $10.99 that are too big to finish.

Had no idea this was a chain - not in our area - will make a point to visit others now.

Very surprised by the fresh ingredients used, and on-site baking.

  • Visited June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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