We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family friendly and accommodating, food OK” 4 of 5 stars
Review of Bertucci's

No photo provided
Got a photo?
Add it.
Bertucci's
1777 Massachusetts Ave, Lexington, MA 02420-5307
781-860-9000
Website
Menu
Improve this listing
Ranked #14 of 47 Restaurants in Lexington
Cuisines: Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Columbia, South Carolina
Top Contributor
163 reviews 163 reviews
56 restaurant reviews
Reviews in 95 cities Reviews in 95 cities
137 helpful votes 137 helpful votes
“Family friendly and accommodating, food OK”
4 of 5 stars Reviewed April 11, 2013

Had a family dinner (8 adults, 4 children under 6) here on the Saturday night before Easter Sunday when we were visiting the area. We had a reservation, glad we did, because the restaurant was crowded and people waiting. The service was superb – dealing with all of us and the children wanting to draw, etc – they accommodated all of us. The food came in a timely manner and it was good – not gourmet. I was somewhat disappointed in my Frutti di Mare – mostly mussels- several dried out, with an overcooked fish filet and shrimp - not the best I have ever had. The others seemed pleased with their food, and the children really liked their meals. . The 6 year old ate his, some of his sister’s, and some of his parent’s. So a good place for a family meal – will probably return when we next visit relatives in the area. I would not go here for a meal for 2 (or even 4), but for what we needed – it was fine. I rank the service & family accommodation a 5; the food (at least mine) a 3; thus the over rating of 4

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Visitor rating
    18
    17
    16
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Arlington, Massachusetts
Top Contributor
148 reviews 148 reviews
109 restaurant reviews
Reviews in 67 cities Reviews in 67 cities
62 helpful votes 62 helpful votes
“Awesome rolls”
4 of 5 stars Reviewed April 10, 2013

A great family restaurant. We went on Sunday lunch and found service to be exceptionally slow. We got our rolls and our salad and then waited for probably close to 30 minutes before we got our main meal. The restaurant had filled up fairly quickly resulting in the slow service. But the food was good, the price reasonable, and we will return.

One note is that it is often filled with families with children so it is not so good for a quiet meal.

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Italian flavour US style”
5 of 5 stars Reviewed April 8, 2013

This restaurant offers a comprehensive menu, ranging from the Italian classics of pizza and pasta dishes to dishes of meat or fish served with vegetables, salad and tasty sauces. There was a good range of starters and desserts and I liked that they offered smaller portions of desserts as well as the standard size.
Whilst waiting for our main course we were quickly offered drinks and a complimentary dish of chilli dipping oil with wonderfully fresh bread to dip.
The atmosphere was relaxed and friendly and it was obviously very popular with locals as it quickly filled on an early Fridayevening.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
224 reviews 224 reviews
116 restaurant reviews
Reviews in 85 cities Reviews in 85 cities
90 helpful votes 90 helpful votes
“Consistent good food”
5 of 5 stars Reviewed April 7, 2013

My boyfriend and I have come to like Bertuccis because pretty much they have been consistently good at all the locations we have been to so far. We order a large pizza most of the time and share it. This location didn't have as great a service person but we were not in a hurry. But, the other locations make sure the drinks never go empty, they ask how things are, etc. It seemed like our server didn't want to work that night. The food, a butternut squash pizza with bacon and feta was really good.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
32 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
“Worst service and disappointing food”
1 of 5 stars Reviewed February 18, 2013

We have been here before and always been satisfied. The other night was terrible. Would of walked out if we weren't so hungary. Service was the worst we have ever had anywhere. The waiter could not remember anything and keep up. Lack of management, my daughters ravolis had barely no sauce. Nothing on the table. All we did was wait and ask for everything. The whole entire meal was a waste of money. Will not be returning.

  • Visited February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bertucci's also viewed

 

Been to Bertucci's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Bertucci's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.