We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Stay” 5 of 5 stars
Review of Lenox Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Lenox Inn to your Saves list
Lenox Inn
2.0 of 5 Motel   |   525 Pittsfield Rd, Lenox, MA 01240   |  
Hotel amenities
Ranked #12 of 14 Hotels in Lenox
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“A Great Stay”
5 of 5 stars Reviewed November 3, 2012

The inn (motel) is great. Not the motel of our youth. Immaculate, very attractive from the outside and the new decor in the rooms is beautifully coordinated and very tasteful. Price is great. If there is something you need that's not in the room...just ask at the front desk. The owners/staff are very pleasant and accommodating. No breakfast served, but coffee is available in the morning. I zapped my tea in the lobby micro...but if u want your own micro just ask for one. Fridge in every room. Friendly's a very short walk down from the Inn.
We stayed for almost a week, refugees from Sandy storm NY. I am very fussy and want quality in my hotels. Now the Lenox Inn is not a 5 star NYC hotel, but I was very satisfied, contented and comfortable. Staying somewhere for a week is a challange and we managed nicely at this Inn. Give it a try , but if this is your once a year "big" vacation check it out online first and judge for yourself. Consider your budget...and if it needs to be reasonable check all the other accommodations and their prices. I think the Lenox Inn is a very big bang for your buck. I didn't notice a pool as we were there in November. Check it out online. Good luck in your search for accommodations in the Lenox-Stockbridge-Pittsfield MA area.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

63 reviews from our community

Traveler rating
    9
    21
    22
    7
    4
See reviews for
17
19
6
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Worcester, MA
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed October 14, 2012

I recently stayed at the Lenox Inn when I was in town for a wedding. It was the cheapest place in the area and we knew we wouldn't spend too much time there so we "risked" it. We paid $72.80 a night... and I still feel ripped off. We were greeted by a friendly woman who gave us our key - as soon as we walked in our room we were hit with a wall of stink. The room says "non-smoking" but this place smelled strongly of cigarette smoke being covered with massive amounts of deoderizer. It was completely nauseating. The bed had a very bulky mattress cover that felt like a trash bag. The bathroom was disgusting with a mildewy shower curtain. The shower made a screaming sound the whole time you used it. I tried to blow dry my hair and it blew a fuse so we lost power. There was no heater and we were cold all night. We literally drove around at times just so we didn't have to hang out in the hotel room. Find somewhere else to stay!

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Top Contributor
158 reviews 158 reviews
59 hotel reviews
Reviews in 76 cities Reviews in 76 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed September 16, 2012

The good-pillows, bed, morning coffee, wifi

The bad- noisy, old air conditioner , soap but no shampoo, not-that-friendly proprietors, very small space to move around, ambient hotel light reflects into room

The ugly- needs some serious updating, painting & rennovation

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed August 24, 2012

I have never stayed in a motel with a AAA rec. that fell way below the criteria as this place did.I did complain to AAA. tI documemted the following while in the room...could not have $ refunded...they put on Visa upon ck. in without having seen the unit.The rug was filthy! There was no closet...clothes had to be hung next to bed with them in your face while sleeping or else only one person, not 2, were able to occupy the bed. The insides of the spreads were badly stained.The luggage rack was rusty.Furniture was worn and soiled.The table had two oversized desk chairs so you could not walk behind them without the seated person moving.There was no switch on fridg. so you had to crawl on floor to plug it in.Walls thin...had to call mgr. at 12:30 a.m because of t.v. blasting next door.Lamp base on desk was rusty.A/C unit filthy and rusty.We were given only one shampoo for 3 people and she had us pick up another one...It had already been used by someone else...half full and cloudy...disgusting! The wallpaper was buckled in places and the mattress pad was permanently all bunched up creating an uncomf. night's sleep.
The bathroom was the worse! Tiles were falling off the wall! The window curtain was soiled, the walls were soiled, the B.R. shelf and tissue holder were rusty, The 2 piece fibreglass shower stall was filled with crud inside the crease where the 2 parts came tog. disgusting! The toilet seat was stained and there were long, coarse black hairs strewn over the floor.
The motel is close to the road which has constant heavy traffic night and day which is very noisy. We paid $170 per night in June...a rip off! There were chain hotels close by that were less expensive and could have provided a satisfactory environment. It is not what the photo of it leads you to believe...very deceiving!

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swampscott, Massachusetts
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 5, 2012

This is a case of what you get what you pay for; a simple, clean, basic motel in a notoriously expensive area for a budget price. The room was not large, and the beds were indeed very firm, as others have noted. On the plus side, they have a wonderful back yard area that is perfect for families with young kids. There is a large grassy play area, and a lovely pool, that looks out onto forest, not the major highway going past. It is close to lots of area attractions and good restuarants. We would not have been able to afford many other hotels in this area, so we were satisfied overall.

Room Tip: It helps if you prefer a firm mattress!
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
205 reviews 205 reviews
154 hotel reviews
Reviews in 143 cities Reviews in 143 cities
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed August 3, 2012

I stayed here for 4 nights while touring the arts with my parents. I found it to be close to Pittsfield 3 miles where they were staying and easy to get to. The room decor was from every era of time but it was very clean and the bed was fine. The wifi was excellent and they had mr coffee in the morning at the front desk no breakfast. They had a microwave you could use at the front desk as well as a iron. The towels were sufficient and the air cond barely did the job. I don't like it cold. There was a fridge in the room. And comfortable chairs. You may bring a bulb if younwill be doing alot of reading. I didn't. There was a flat screen tv. I bought on Expedia for $58 before taxes. Price went way up for the weekend. I stayed during the week. There is close places nearby to grocery shop and get coffee. For the price it was a gem.

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
477 reviews 477 reviews
218 hotel reviews
Reviews in 216 cities Reviews in 216 cities
648 helpful votes 648 helpful votes
4 of 5 stars Reviewed August 2, 2012

The owner was very friendly and welcoming. As it was late he offered us a decent rate and this is good business. Never turn away a guest and leave a room empty.

It is right off the main Hwy but noise was not an issue at all. The lot is very well kept, neat and clean. It looks good as you arrive and says a lot about how the owners operate a place. Parking was right outside our room and this was what I needed for my motorbike.

The room was big, clean and the bathroom the same. It was as expected for the price. You can not expect 4-5 star quality in a 3 star motel. We slept well and had no issues.

I was really pleased to see the owner and his wife doing the cleaning the next morning and this is as it should be. Good, active owners will do a better job, see problems and will maintain the property better than an employee.

It is a little bit caught between Lenox and Pittsville but taxis are there if you have a beer or two. However, if we are ever here again, for sure we would stay again.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Lenox Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lenox Inn

Address: 525 Pittsfield Rd, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #12 of 14 Hotels in Lenox
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lenox Inn 2*
Number of rooms: 17
Official Description (provided by the hotel):
Located in "The Heart of the Berkshires." The Lenox Inn offers its guests clean, comfortable, and affordable accommodations. Family-owned and operated, we take great pride in offering you the best of what the Berkshires has to offer. We are centrally located to many major attractions such as the Tanglewood Music Festival, Hancock Shaker Village, Bosquet Ski area, Jacobs Pillow, and the Norman Rockwell Museum. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Orbitz, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Lenox Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lenox Hotel Lenox

Owners: What's your side of the story?

If you own or manage Lenox Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.