The good news is that the very nice innkeepers were willing to offer me a one night stay at the last moment when we found out the Hampton Inn didn't have operable windows; for me, fresh air is a necessity.
Also, on the positive side, the front porch was lovely with rocking chairs and the common rooms seemed very comfy and interesting.
Read my other reviews; I rarely write anything negative, just high marks and lots of information, all praise. I don't know what to say; other people seemed to love this place. All night long, I just wanted to leave and get my money back. I got the feeling this would not be an option!
The room: Old motel feel, no hair conditioner, just a shampoo and a bar of soap, kind of bare bones, oldish mattress, curtains partly missing hooks. I opened the windows, and, while there were screens, the room flooded with mosquitoes and other insects. The window air conditioner sounded like a B52 all night long and put out inadequate cooling. We slept miserably.
Breakfast: This required an appointment, and I came on time to find the tables all filled. They very kindly prepared a gluten free option for me. The fruit was in a bowl of pre-sweetened yogurt, no espresso or latte available, other offerings were prepackaged sugar and flavored yogurt. There was a dog in the dining room, beautiful dog, nuzzling under the table, only I am highly allergic to dogs.
Outside my room in the morning was the strong smell of cigarette smoke.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are sorry to hear that you did not enjoy your stay with us. When you called at the last minute looking for a room because you were unsatisfied with your original accommodation, we were happy to help, even offering you a significant discount for the night. We quickly prepared our only available room for you and your daughter. Had you mentioned the conditioner during your stay, we certainly would have gotten you some immediately. We have not had any other guests mention the unit in your room being loud, so thank you for bringing this to our attention. We will look into this and make any necessary repairs.
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Since we make all of our breakfasts fresh for our guests, we do ask that you choose one of 3 seatings for breakfast. When you arrived, we let you know that a table would be ready for you in a few minutes. You returned 45 minutes later, and although it was well past the time we would normally close our kitchen, we happily prepared your special gluten-free entree, as per your request. The fruit dish that morning was one of our most popular, our “Fruitini” with fresh fruit, yogurt and granola. There were also freshly prepared bread and muffins for you to choose from. We tried to bring your attention to these items but hesitated to interrupt your cell phone conversation that lasted the entire time you were in the dining room. Our breakfasts have won numerous awards, and we are sorry that you did not enjoy it more.
We are a dog-friendly inn and have two service dogs of our own. As soon as we learned of your allergies, we did remove Quinn from the dining room.
We strive to make all of our guests feel comfortable and well taken care. By your own admission, we were succeeding for most of our guests as they were “loving the place,” we are sorry that you were not one of them.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.