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“Good Place to Stay” 4 of 5 stars
Review of Knights Inn Lenox

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Knights Inn Lenox
1.5 of 5 Hotel   |   474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240   |  
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Ranked #13 of 14 Hotels in Lenox
Pittsfield, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good Place to Stay”
4 of 5 stars Reviewed February 16, 2013

Very clean, comfortable beds. Staff couldn't have been more helpful. You are near a major highway so there is some traffic noise but not so that it interferes with sleep. Centrally located to many stores and restaurants. Very good value for the price.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    6
    9
    11
    12
    16
See reviews for
12
16
8
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Pittsfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2012

The idiot running the motel at the time , didnt have a clue how to look up reservations that were made two weeks in advance......The manager was not there once and the staff would not give out his number,.....We were made to pay TWICE because they OVER BOOKED ! He never returned out money to us.....Room 116 had snow coming in.....the shower handle was broke when we informed staff, he did come in a put it back on...The same knob...there was a used bar of soap upon check in...cob webs , sink plunger was covered with mold! NO coffee in the am , ice machine was unplugged, soda machine didnt work ..downgraded us when he couldnt find priceline.com reservations, smaller room , it was supposed to be pet friendly but the staff kept telling us that the dog barks! duh hes a dog , of course they bark...once during the night was not excessive....!! cmon people get a clue how to run a business!! Very unsatisfied "former customer"...I wouldnt recommend this motel to anyone!!!

Room Tip: If you stay there during the winter months , DONT STAY IN ROOM 116 , The snow comes right in the doo...
See more room tips
  • Stayed December 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 16, 2012 via mobile

Comfortable beds, good sized room, friendly staff. Bathroom rather dated but clean, no plug for the sink yet again (definately a US thing!). When standing in the shower the shower floor kept moving up and down, most odd sensation. Forget the breakfast, go down the road somewhere. No facility for making a drink in the room either, but then it's inexpensive accommodation after all. Would stay again, but we'd take a plug along in case......

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lenox
1 review
5 of 5 stars Reviewed September 26, 2012

The Knights Inn is centrally located and has a great autumn view of the Berkshire Hills. The staff is very friendly and helpful.

The room is excellent for the price. It is obvious the owners take pride in their inn. The location is quiet and nice.

I recommend this motel and will be using it again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 25, 2012

This is a reasonably priced motel that is very clean and comfortable. Hotel staff are very friendly and attended to all of our needs. Many TV channels to choose from. Restaurants and supermarkets close by.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 3, 2012

This is a very basic family owned / operated motel. The rooms are dated but very clean. At half the price of most places it was a good value and actually better than some of them in a few aspects. (better TV choices) If you just need a place to sleep comfortably and a warm shower in the morning, this is perfect. Pet friendly.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 21, 2012

We booked this hotel in desperation, needing a place to stay while travelling with our cats. I emailed to confirm the cats were allowed and they said no, so I called to cancel and the owner said it was okay to come and bring them (which was nice of him, but in hindsight I would have preferred to cancel). I would have rather driven through the night than stay at this place. It was WAY overpriced, and not clean or nice at all. The tub filled with water when we showered, the room smelled musty, there was a half-drank soda in the fridge when we arrived and the room and bedding smelled a bit like pee or very old cigarette smoke (non-smoking room).

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Knights Inn Lenox

Address: 474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Lenox
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Lenox 1.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Knights Inn Lenox Hotel Lenox
Lenox Knights Inn

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