The idiot running the motel at the time , didnt have a clue how to look up reservations that were made two weeks in advance......The manager was not there once and the staff would not give out his number,.....We were made to pay TWICE because they OVER BOOKED ! He never returned out money to us.....Room 116 had snow coming in.....the shower handle was broke when we informed staff, he did come in a put it back on...The same knob...there was a used bar of soap upon check in...cob webs , sink plunger was covered with mold! NO coffee in the am , ice machine was unplugged, soda machine didnt work ..downgraded us when he couldnt find priceline.com reservations, smaller room , it was supposed to be pet friendly but the staff kept telling us that the dog barks! duh hes a dog , of course they bark...once during the night was not excessive....!! cmon people get a clue how to run a business!! Very unsatisfied "former customer"...I wouldnt recommend this motel to anyone!!!
- Also Known As:
- Knights Inn Lenox Hotel Lenox
- Knights Inn Lenox Hotel
- Lenox Knights Inn
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