We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst value for the money” 1 of 5 stars
Review of Econo Lodge Lenox

Save Saved
You added Econo Lodge Lenox to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Econo Lodge Lenox
2.0 of 5 Motel   |   130 Pittsfield Road, Lenox, MA 01240   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #12 of 15 Hotels in Lenox
Norwalk, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Worst value for the money”
1 of 5 stars Reviewed July 15, 2013

Scheduled a concert meeting with friends at Tanglewood and booked this hotel 3 weeks before the event. No other area hotels were available. The place is terribly run down. My room had large holes in the ceiling, stained chairs and pillow cases. This is a exterior corridor hotel with indoor/outdoor carpeting that is stained, ripped and dirty. I paid $190 for one nite. If I had paid half that price I would have felt ripped off.

Stayed July 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
    27
    24
    15
    17
    25
See reviews for
31
36
6
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Boston
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 26, 2013

Cement block walls, broken glass and stained/torn up carpeting in the hallways made me feel like I was in a corrections facility. Court papers posted on the window to a room by the stairs made me feel like I was surrounded by deadbeats and criminals.

The rooms, while generally tidy, were in serious disrepair and left much to be desired. The 1970's era bedding looked clean (except for the one stained pillowcase we had) but the beds were pretty uncomfortable -- you could hear and feel the springs, and there was a horrible stain on the box spring of the bed in the first room we were sent to (wrong bed sizes so we switched to another room). I also checked for bedbugs and didn't see any tell-tale signs so that was relief. But I never dared to walk on the carpet or bathroom floor barefoot. Tiling in the bathroom was moldy and the shower was very small. The ceiling in both of the rooms is in terrible shape with peeling popcorn patches.

Management was very accommodating when we asked for a new room but we had to call them 4 or 5 times for a status update on a move to a new room because we were stuck in a smelly room on a 85 degree day with no air conditioning and needed to shower and get to an event. This place needs a major overhaul to make it feel less like a scary place. They are trying hard but the Econolodge parent company needs to help these guys out. I took 3 showers during our 19 hour stay but couldn't wait to get home to shower and wash all my clothes.

Room Tip: We picked this place because it was the only place near Tangelwood that had availability and didn...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syosset
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2013

This was my second stay in the Econo Lodge in Lenox Mass. Both times I was attending a gathering of friends from the New England & NY/NJ area for a planned motorcycle riding weekend.
I booked my room a year in advance with the request of being on the outer ring of rooms. My first clue that there were problems was at check in when they billed me in advance for the 3 days. I was also informed that since I wanted 2 beds on the outer ring I would have to take a room in a different section of the hotel then the rest of my group. My first room had broken furniture, When I asked for maintenance I was informed that there was none on premise. My second room in the same section of the hotel did not have a working lock so I was moved to my final room on the exact opposite side of the hotel from my group of friends. The only other member of my group in my section discovered the hard way that there was no heat in his room and that there were no other functioning rooms in that section of the hotel. He was moved to an inner ring double occupancy room. The owners were no where to be found and the only employees were the front desk clerk and 1 maid & a kid cleaning the grounds.

I would not recommend this hotel to anyone. I will not attend next years event if it is held here.
I would not be surprised if the hotel is closed by fall.

Room Tip: Choose another hotel.
See more room tips
  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2013

We stay at EconoLodge in lenox For wedding in town and all family and friends we are happy to stay here Its clean rooms and very good service all the time when we need any thing around they are so happy to help us .THANK YOU STAFF

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2013

Just say NO! to Econo Lodge..If Drug Raids (11-6-2011) at nearby 1st Flr Rms. at Courtyard & Lobby at 6:50am-8:30am,> Sound Enticing?>& Unauthorized Credit Card charges many times= Felonies; Harassing & Ignorant Foreigners (aka Owners/Managers/under Ruse & Guise of an LLC) at front desk ..Who ignore ALL Requests for Receipts, Mail (Tampering & Theft of Mail=Felonies; with Police Repts & USPO Inspector in Boston), lack of keycards when DUE & WORKING Keycards,(also reported to Police & BBB, & I've literally waited MO's in room with No Access to Room if I left..ILLEGAL LOCKOUT) A/C (they disconnected from Outside Grill in June 2012); TWO (2) Breaking & Entering (B&E) to my Room (which was locked from the inside) by using a Metal instrument from a Mexican Groundskeeper named ALEX, while I was in bed! & Leaf Blowers that illegally give off Gas fumes to Rooms (causing Migraine Headaches)& travels a 30 acre Property that lasts in room for over 6 hrs. (SIX) No Ventilation! & in Violation of Environmental Protection Agency & Air Quality Control; No A/C They Control it at Front Desk.

If this is enough to Entice You..Then Enjoy Your Stay! Sleep Tight! Don't Let the Bed Bugs Bite! These are Ruthless people only out for themselves! I read ALL 89 Comments! The BAD outweigh any Good Comments. FURTHER, Many Hotels write their own Reviews as do other industries.
I have numerous Police Reports on these people who have since been reported to the Better Business Bureau (BBB); As others here called them also! They think they have the Lenox PD in their back pocket! They call & give False Police Reports of harassment when you ask for receipts! These people have MANY aka's upon doing a Search! SAM=Suresh K. Pandya & Sweta S. Pandya is his wife.(?); & Jennifer=Employee. This was a Quality Inn & prior a 1970's Holiday Inn. It doesn't look like it's been Decorated or cleaned since THEN! I won Court case! The Judge read them 'The Riot Act' over "WHO is cooking the books over there?"

  • Stayed June 2012, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Top Contributor
166 reviews 166 reviews
51 hotel reviews
Reviews in 77 cities Reviews in 77 cities
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed February 28, 2013

This motel is conveniently located on Rte 7, just north of the various performing arts venues in Lenox. The staff, though limited, is very pleasant and does their best to be helpful, but the facility itself has numerous problems. these are generally due to age. There are 2 floors, with outside walkways to the rooms. A good flight of steps to the second floor, to where you must carry your luggage. You walk on the path outside to the lobby, in a separate building, if you need anything.

The rooms are a decent size, and some have been a bit updated with new paint and new mattresses, but many still are waiting to have a facelift. the paint was peeling off on the wall over the window wall, the pictures were literally hung by some thread on the wall over the beds; it not only looked like they were going to fall; one did fall, landing on the top of the headrest. Fortunately, no one was in the bed at the time. Our mattresses are getting too soft and should be replaced. The room itself was pretty clean, but it was missing some of the "accessories,(hangars, no ironing board or iron on the holder"; the small coffee pot was quite dirty-with old, dried coffee in the pot and the coffeemaker, and missing most of the cups, etc. that go with it. The small fridge worked well, but is rather rusty inside.

The heater/ac units are individual for each room, which is nice for one to control just how you want it. The problem arises whenthey do not work properly. the newer ones don't give off enough heat to warm up the room in the cold, winter temps. We opted for a room with an older one because it gave off wonderful heat. the problem? The dial to control the temperature did not work. Either we had extremely high heat or no heat. Since it is very dry heat, we finally had to turn it on and off every 1/2 hour during the night. Rather a sleepless night that way.

In the morning, just as we were brushing teeth and about to shower, the front desk called to let us know they were turning off all water due to a leak somewhere in the system. Several hours later, they were still waiting for the repair to be completed. We tried to have the continental breakfast in the lobby, some luke warm coffee and tea with cereal or an english muffin, but it was too cold in there to eat. The temperature is just kept too low for us, even with our coats on.
We had to pack up and leave, in searchof a place to use a bathroom.

I would recommend waiting to try this motel. Perhaps, when the remainder of the complex is updated, and the weather is warmer, and the plumbing is fixed, this could be a pleasant overnight. For us, it truly was a comedy of errors.

Room Tip: Be sure to test heating unit and the beds before committing to the partiuclar room.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 4, 2013

We chose the Econolodge based on other reviews for a recent visit to the Lenox area. It's a good value; the rooms are comfortable but nothing spectacular. Really, just an average hotel but if all you need is a bed and shower and do not have high expectations you will be happy here. The room was clean enough but could use a good deep cleaning or some updating. The gentleman at the front desk was very friendly and helpful. The location is a five minute drive to Kripalu, so if you are going there and don't want to pay the exorbitant prices for a room, I would highly recommend the Econolodge.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Econo Lodge Lenox? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Econo Lodge Lenox

Address: 130 Pittsfield Road, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Lenox
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Lenox 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Choice Hotels, Orbitz, Tingo, Odigeo, Otel, Expedia and Venere so you can book your Econo Lodge Lenox reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge Lenox Hotel Lenox
Lenox Econo Lodge
Econo Lodge Lenox Mass

Owners: What's your side of the story?

If you own or manage Econo Lodge Lenox, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.