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“Everyone Needs This” 5 of 5 stars
Review of Canyon Ranch in Lenox

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Canyon Ranch in Lenox
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165 Kemble Street, Lenox, MA 01240   |  
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Ranked #2 of 15 hotels in Lenox
Alexandria, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Everyone Needs This”
5 of 5 stars Reviewed March 16, 2013

What can I say...Canyon Ranch Lenox has been an annual trip for the last few years and it never disappoints. From the minute you step into the "bubble" you feel stress leave you. The classes, lectures, body treatments and food (especially the new cappuccino machine) are all top notch -- not to mention the instructors and dining room staff. They all take that extra step to make your stay exceptional. I'll be back same time next year!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
It is one of our goals to share the Canyon Ranch health and wellness vacation in a way that inspires you to explore the vast opportunities that await you. We thank you for your review as well as your return visits to Canyon Ranch. I look forward to sharing your review with our staff.
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 14, 2013

This is truly a magical getaway for anyone interested in healthy lifestyle! This visit was as a solo traveller and this is definitely the place to go if you're traveling on your own! You are treated like a queen from start to finish. All of the staff Go out of their way to making your trip truly memorable! You can be as active as you wish and the quality of classes and outdoor hikIng options is exceptional! The food is superb- delicious, nutritious! A driver will pick you up in Albany, which is very convenient! Spa services are yummy- especially muscle melt massage
The overall ambience is warm, amazingly accommodating and bustling with at least 10 options- fitness classes, lectures, leisure avtivituesor just reading by the fire in the lounge. This is my third visit and I leave rejuvenated and inspired to continue my fit healthy lifestyle. This will definitely be a yearly escape for me!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
First, I thank you for your endorsement of our facilities, fine staff and how they strive to meet each guest's individual needs. We pride ourselves on offering something for everyone – be it the person just beginning their fitness routine or an elite level athlete looking for training assistance. We appreciate the compliments and look forward to making your next trip equally as wonderful.
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York, Usa
1 review
5 of 5 stars Reviewed March 14, 2013

I took my 2 adult daughters and we had a fabulous time. Everyone was able to do their thing but we also spent a good deal of time together. We cannot wait to go back. We had a suite which was perfect and w eloped the food. Since it was delicious and healthy it was double enjoyable.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
I am so glad to hear you and your daughters chose to spend your valuable time together at Canyon Ranch in Lenox. Knowing you “cannot wait to go back” confirms for me that our staff is excelling at making your vacation truly memorable. I look forward to welcoming you and your daughters again soon.
Healthy Regards,
Reggie Cooper
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Brooklyn, NY
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

I spend 3 days here. Althought it is a bit expensive, it is worth every penny. You can be as active or as inactive as you choose. The facility offeres many different kinds of exercise, spa ro beauty options and you can decide what to do. No one will pressure you into anything. The Library is a wonderful place with a warm roaring fire and very comfy chairs. They have a second lounge as well which also features a fireplace. Windows everywhere with lovely views of the Berkshires. The staff are very courteous and upbeat. Just a short 2 hour train ride from NYC Penn Station and we were shuttled to and from the airport. It was just what I needed and I hope to return next year.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
I thoroughly enjoy sharing the reviews of our guests with our dedicated employees. Our staff takes pride in making your vacation one that exceeds your expectations and enhances your lifestyle once you return home. I too hope to welcome you again next year!
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2013

What an amazing place! This was my first trip. I've been wanting to go to Canyon Ranch and a friend pulled together a large group of women for a January getaway. I went primarily for the exercise classes and the food and both exceeded my expectations. I attended 4 classes per day, starting with spin and ending with restorative yoga. All instructors were great. The equipment is top notch, the facility meticulously clean, the grounds are beautiful. You are treated like a star and staff is friendly and relaxed. The food in the dining room was especially impressive. We had gourmet meals equal to any high end restaurant that were expertly prepared, flavorful and filling. What impressed me the most though was the staff. From the first person I met at the entrance who whisked my baggage to my room in mere seconds to the kindest woman working the cafe who packed me a big breakfast (I had a 5:30 AM departure) to go (she stayed beyond her shift) , to the desk manager who had hot coffee waiting for me at 5:30 AM (unsolicited) and called to ask if I wanted cream and sugar, they are the ones who make stays memorable. I could not thank them enough.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
Dear Beth, It certainly sounds like you had a wonderful retreat at Canyon Ranch in Lenox; relaxing, rejuvenating and sharing friendships. We pride ourselves on our staff connecting with our guests and ensuring they are “treated like a star.” It will be our pleasure to welcome you and your friends back again soon.
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseland, New Jersey, Usa
1 review
5 of 5 stars Reviewed March 8, 2013

Relaxing, stimulating, lovely trip with the family. My husband sat by the fire, reading, I went to lots of lectures, and our adult daughter went to lots of fitness classes. A very successful family trip.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 21, 2013
Thank you so much for your thoughtful review. We love welcoming families at Canyon Ranch in Lenox. Giving yourself the gift of enhancing your health, while passing it on from one generation to the next is a gift that will last a lifetime. We look forward to welcoming you and your family again soon.
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, CT
Top Contributor
54 reviews 54 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 7, 2013

I took my 18 year old daughter for her birthday. The two of us were burned out to say the least. She was interested in spa treatments, nutritional info and an exercise plan, and I was interested in spending time with my daughter, getting advice on an exercise routine for people with bad backs, and relaxing. We were both very happy. I had booked several things before we arrived, but we met with guest services upon arrival, which I highly recommend. She helped us navigate the myriad of classes and pick the ones that were best for us. We really enjoyed the water aerobics classes, and a low-impact aerobics class. In addition to spa treatments, we both met with a personal trainer and a nutritionist. We took a knitting class, and my daughter took a fencing class! We kept pretty busy during the day, and then watched dvds from their library at night.

I LOVE the no tipping policy of this place and the fact that all food is included. It just makes everything it a little easier. I managed to live without my nightly glass of wine :) (no alcohol outside of your room). I really like the way the menu has the nutritional information on it...I know it was very informative for my daughter, who almost always selected the suggestion for a balanced meal.

It is very expensive, but for a special mother-daughter slurge, I have no regrets, and would definitely go back. Next time I would try the spring or fall, and try some of the outdoor activities.

Free wifi in the room, free valet parking. The room was spacious and clean and the bed was great.

Room Tip: The last room in the "west wing" is a quarter mile from the dining room! I didn't min...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review, March 13, 2013
Thank you for spending your mother-daughter vacation with us at Canyon Ranch in Lenox; sharing the Canyon Ranch experience with someone you love is a gift that will last you both a lifetime. It certainly does sound like you both kept very busy and I am so glad our Program Advisors were able to help you navigate the many classes, services, and activities available in order to ensure you made the most of your time here. I look forward to welcoming you both again soon.
Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canyon Ranch in Lenox

Address: 165 Kemble Street, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lenox
#5 Romantic Hotel in Lenox
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
A favorite of sophisticated spa-goers, Canyon Ranch is the undisputed world standard for healthy vacations, and a pioneering force in promoting wellness lifestyles. Our destination spas– in Tucson, Arizona, and Lenox, Massachusetts – are renowned for their casual luxury, inspiring natural settings, innovative spa cuisine and unparalleled medical resources. ... more   less 
Also Known As:
Canyon Ranch In Lenox Hotel Lenox
Canyon Hotel Lenox
Canyon Spa Lenox
Canyon Ranch Lenox
Lenox Canyon Ranch Spa

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