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“Clean and friendly” 5 of 5 stars
Review of Hampton Inn & Suites Berkshires

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Hampton Inn & Suites Berkshires
2.5 of 5 Hotel   |   445 Pittsfield Road, Lenox, MA 01240   |  
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Jiminy Park Ski & Stay
Ranked #3 of 14 Hotels in Lenox
Upstate NY
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
“Clean and friendly”
5 of 5 stars Reviewed September 7, 2008

This new hotel offers a friendly and helpful staff. Our room, a King suite, was very spacious, comfortable and clean. I wish we could have stayed longer!

Our only complaints: we couldn't get wireless access in our room and the toasters are too slow...very minor complaints!

  • Liked — helpful and friendly staff
  • Disliked — slow toasters!
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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449 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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providence
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2008

I'll just add to the chorus of praise for Hampton Suites. The staff was friendly, the room was spacious and clean and well-appointed, the breakfast was well above average. It's obviously not quaint or nongeneric or scenic - for that you have to go to one of the resorts or take your chances at an inn or B&B. But Hampton maintains that high Hilton standard as a great highway stop for travelers and tourists. All told, an excellent choice in Lenox/The Berkshires.

  • Stayed August 2008
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 9, 2008

Great new hotel. Clean was most important criteria so went with the area's newest hotels. Good sized rooms. Great location -- on Route 20 about 5 miles northwest of downtown Lenox. Very friendly staff. There's a small indoor swimming pool as well as a small fitness room (I think 2 running machines and one rowing machine if memory serves).
Much more expensive than other choices but that's how it goes -- most of the other places looked really run down and in need of major renovation.

  • Liked — Clean
  • Disliked — Pricey but good value relative to other choices
  • Stayed August 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnham Market, United Kingdom
Top Contributor
85 reviews 85 reviews
76 hotel reviews
Reviews in 65 cities Reviews in 65 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed August 8, 2008

Excellent 2 night stay here

Very much a "UK Premier Inn" experience but much nicer. Great value for money - but premium price due to location - Surrounding area of Lenox is beautiful.

Stayed July 2008
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Atlanta, GA
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 23, 2008

Brand new hotel in the Berkshires. No real view or New England Charm. Had spacious room, and lovely staff. The water had to be shut off at midnight and I was informed at check in. Breakfast the usual continental fare, fruit, danish, cereal, waffle, ( mystery sausage) bagels, muffins, juices and coffees. LCD Flat screens about 42" were viewable from every angle. Lap desk and desk were handy. Iron, hairdryer and coffee pot in room. Hair products and good soap. the shower was large and had a sliding door. Three people could have gotten in it. I rented the King room with a Jacuzzi. Tub was nice. Hope you can view the pictures I will attach. Close to all things in Lenox, Lee, Stockbridge and Pittsfield.

  • Liked — Privacy, location, tub, shower
  • Disliked — view
  • Stayed July 2008, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Stamford CT
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed July 21, 2008

Spent one night in Lenox to go to Tanglewood. I've done this for many years. Most of the b&bs are hit or miss and the upscale resorts (Cranwell, Wheatleigh) are very expensive and often require 2 nights. In the last few years, I've stayed at the Crowne Plaza in Pittsfield because this was the closest thing in the area to a full sevice business hotel. No longer - The Hampton Inn is, bar none, the newest, cleanest, nicest business class hotel around. The room was smartly designed, a/c worked great, it was quiet, bed was very comfortable, had a big flat screen tv, and bathroom was big and clean. Even the free breakfast was terrific. I would not stay here for a family vacation for more than a night or two (I would go a large resort) but for a short-term visit to Lenox, this is the best I've been to. Really, really happy here.

  • Liked — Cleanliness, value
  • Disliked — nothing
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilbraham, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 7, 2008

Having not been to the Lenox, MA area in 2 years I was very happy that a new Hampton Inn and Suites had been built since the last time we stayed in 2006. This new modern and quite nice hotel is perfect for couples, families, and freinds traveling through the area or staying for any length of time.
Pro's
- Hotel is set back off the main road makes it very quiet
- Everything is new; carpets, bedding, linens, bathrooms, furniture, fixtures, lighting, etc..
- The staff are very outgoing even to the point of correcting a wrong charge on our bill.
- The pool is cleaned daily, rugs are vacummed, linen changed everyday, the bathroom cleaned everyday.
- Very accesible to Pittsfiled (3 miles), Lenox for shopping (3miles), Tanglwood for the Boston Pops summer concert series (4 miles), Jacobs Pillow, Birkshire Theater and Colonial Theater (3-8 miles), Birkshire Botonical Gardens in Stockbridge (11 miles)
Con's
- This hotel does not have a liquor license, No bar
- This hotel does not have a full service restaurant
- This hotel does not serve a full American breakfast, only a continentel buffet is served in the morning till 10 a.m.daily which includes coffee/tea, juice's, cereal, pastries, muffins, eggs,
yogurt, fresh fruit and more
- This hotel has one elevator only
- This hotel has very expensive snack and drink machines, BRING YOUR OWN SNACKS AND DRINKS.
If you can negotiate around the Con's and time your lunch's and dinner's out, this hotel is really a savor to an area that badly needed new accomodations. Kudos to this fine hotel being built.
The rates are great after Sept 1, but remember Fall foliage in New England continues the mod. high pricing till the end of October. The best plowest pricing is April - June 25 just before high season and the July 4th holiday kick off all the activities in the Birkshires.

Stayed June 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Berkshires

Address: 445 Pittsfield Road, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Romantic Hotel in Lenox
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn And Suites Berkshires
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn

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