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“Comfortable, but nothing special” 3 of 5 stars
Review of Hampton Inn & Suites Berkshires

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Hampton Inn & Suites Berkshires
2.5 of 5 Hotel   |   445 Pittsfield Road, Lenox, MA 01240   |  
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Ranked #2 of 15 hotels in Lenox
Hartford, Connecticut, Usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Comfortable, but nothing special”
3 of 5 stars Reviewed November 12, 2013

Clean and comfortable, but nothing special to justify the higher price (in comparison to other name brand, basic hotels in the area). Front desk staff were pleasant. Complimentary 24 hr coffee service near lobby was pleasant. Offerings at complimentary breakfast were reasonable (more than just continental breakfast), but, alas, the hot food offerings were cold. Quiet rooms and no noise from other rooms or from road.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed November 12, 2013

The hotel is excellent and close to many attractions. The staff is very friendly and helpful at checkin. The room was very clean and quiet. I could not hear the bathroom next door at all. The breakfast is second to none! What a wonderful full breakfast with eggs, sausage, oatmeal, waffles, bagels, sweets, cereal and so on! The location is close to Stockbridge and Lenox fun events.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 9, 2013

Very clean, large rooms. Staff was friendly and helpful. Decor of room was very nice and comforting. Some restaurants nearby. Breakfast was simple, but pretty good. I would definitely stay here again when I'm in the area for business. One unfortunate thing about this hotel is cell phone service is very spotty.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brockton, MA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

This facility is very clean, well maintained, relaxing, and has a professional and courteous staff. We had a regular room which was furnished well, and the bed was most comfortable, unlike some hotel room beds which feel like plywood. Very nice complimentary breakfast. This is a facility to which we will definitely return.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, United States
1 review
4 of 5 stars Reviewed November 5, 2013

Overall a good location. The hotel is fairly clean with good amenities. Like many hotels, the maid service could use lessons in microbiology and use of clean rags/towls and disinfectant. The overall experience is good with quiet rooms and a very helpful staff.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Endicott, NY
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2013

I am mobility impaired, so travel to new places with a bit of anxiety. Both my husband and I were extremely pleased with this hotel. Lobby staff was friendly and helpful, breakfast was hot, had quite a few selections, and had good hours, and parking was quiet and well-spaced. Rooms were extremely large, beds wre comfortable, and a small refrigerator is always a plus. Bathroom was roomy, well-stocked, and shower was great for someone like me who bathes sitting down. Great experience - would recommend this hotel to anyone - only tip: please put two bars with which to enter and exit your pool; this would have been so helpful!

Room Tip: Rooms on the back side of the hotel have a sweet view of a small lake where birds land and there is...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn M, Director of Sales at Hampton Inn & Suites Berkshires, responded to this review, November 12, 2013
Dear TheresaGEndicott,

We’re so glad that we helped make your first trip to the Berkshires comfortable and enjoyable! We hope to welcome you back. Thank you for the pool-tip! We’ll pass it along to management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United States
1 review
4 of 5 stars Reviewed November 4, 2013

This is my second stay at this hotel. Each time I have been very happy with my experience and the hotel. Having fresh coffee available during the day is great! The mattress was very comfortable and the bed coverings adequate for a person that does not like it cold.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Berkshires

Address: 445 Pittsfield Road, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Family Hotel in Lenox
#2 Romantic Hotel in Lenox
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn

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