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“do not pay cash” 3 of 5 stars
Review of Super 8 Lee/Berkshires/Outlet Area

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Super 8 Lee/Berkshires/Outlet Area
2.0 of 5 Motel   |   I-170 Housatonic Street, Lee, MA 01238   |  
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Ranked #4 of 9 Hotels in Lee
Canterbury
1 review
“do not pay cash”
3 of 5 stars Reviewed October 19, 2013

Had to pay cash because hotel would not take my card, that's ok, electronics fail. But I did not receive a receipt, told that I would get one when I checked out as I needed one for work expenses. Had to check out one day early at 3 pm and was told again I cant get a receipt because "that's what the person at midnight does"

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

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204 reviews from our community

Traveler rating
    45
    64
    65
    25
    5
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64
58
18
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Rancho Bernardo, California
Top Contributor
137 reviews 137 reviews
45 hotel reviews
Reviews in 81 cities Reviews in 81 cities
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed October 17, 2013

PROS:
~ A cheaper option than staying in Stockbridge where we visited the Norman Rockwell Museum.
~Spacious clean room.
~Wifi
~Ample free parking.
~Basic buffet breakfast included.
~Short drive to Lenox, Stockbridge and an outlet mall.
~Room appointed with the basic things you need like iron, ironing board, TV, Wifi.

CONS:
~We booked through an on-line 3rd party website and Super 8 didn't have our reservation when we arrived. Not sure who's fault it was, but luckily, they still had a room (After about 20 minutes of trying to sort out the situation!) The room we were given was looking over the road and stank of smoke, so we requested another one, which was in the back, quieter and didn't smell. Why weren't we given that one to begin with??!
~Could easily hear the plumbing in other rooms from our room.
~The front desk person could polish her customer service skills.
~Need more outlets in the room for charging electronic gadgets.
~Breakfast was very 'cheapie' average/basic.
~No elevator.
~Dark decor colorings in room.

We toured New England for 18 days and this was probably my least favorite hotel of the trip, but for one night, it was adequate without breaking the bank. I rate it 'poor' to 'average'.

We recommend going to 'Chez Nous' for dinner in Lee which was a little pricey, but good food and nice ambiance.

If you found any aspect of this review helpful, please click 'Yes'. Thx. :)

Room Tip: Towards the back of the hotel, not overlooking the road.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensalem
1 review
3 of 5 stars Reviewed October 7, 2013

I must say the place was very clean. We were comfortable but the front desk person, Carol was a little stiff. She didn't explain things properly which lead to an unpleasant scene with one man in our party. He behaved badly but it all could have been avoided if Carol explained herself better. She's just so unable or unwilling to bend. When we arrived 45 minutes early and she told us to come back at 3pm which we did. However, we arrived at 2:58pm and Carol didn't take her eyes off the computer screen until it was exactly 3pm! Don't get me wrong, I don't think she's a terrible person. Maybe she could use more training.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Lee/Berkshires/Outlet Area

Address: I-170 Housatonic Street, Lee, MA 01238
Phone Number:
Location: United States > Massachusetts > Berkshires > Lee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Lee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Lee/Berkshires/Outlet Area 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Super 8 Motel Lee / Berkshires / Outlet Area Hotel Lee
Super 8 Lee
Super Eight Lee
Lee Super Eight
Lee Super 8

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