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“Phenomenal!” 5 of 5 stars
Review of International Inn and Suites on Cape Cod

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International Inn and Suites on Cape Cod
2.5 of 5 Hotel   |   662 Main Street, Hyannis, MA 02601   |  
Hotel amenities
Ranked #19 of 22 Hotels in Hyannis
Brockton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Phenomenal!”
5 of 5 stars Reviewed 3 weeks ago

The internationa inn and suites is an amazing weekend getaway! This was our second anniversary that we spent with them and wen lan of eternal again next year. The rooms are clean and elegant, the staff friendly and efficient. The dining area is a little slow, but the excellent food and competitive pricing more than made up for it, as did the romantic atmosphere.

Room Tip: Crown Victoria suite is worth the extra money!
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Manager at International Inn and Suites on Cape Cod, responded to this review, 2 weeks ago
Thank you very much for your kind words. We are trying our hardest to become the cleanest and friendliest hotel in Hyannis, and we are very glad when our guests enjoy themselves. We look forward to you spending your 3rd anniversary with us next year.
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Alexandria, La
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed while on a tour of the area with a group. Check-in was not problematic. Room was a little dated but comfortable. It was very cold outside but the room was nice and warm with adjustable heat. The provided breakfast was adequate. Could have used some fruit.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Manager at International Inn and Suites on Cape Cod, responded to this review, 3 weeks ago
Thank you for staying with us at the International Inn & Suites Cape Cod. We are glad that you had no problems on your recent stay. I also want to thank you for your helpful suggestion about having more fruit at breakfast. Now that we are under new management, we are trying to become the friendliest and cleanest hotel in Hyannis. We hope that you will come again and visit us in the near future.
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2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 14, 2015

Place was just nasty. No hot water, blood stains on sheets, dirty jacuzzi . Please...don't waste your money. Rundown and dirty. Pretty sure there were prostitutes walking the hallways which looked like a college dorm. Place needs major updates. Only positive thing I can say is its location. Also the locals call this hotel " The Soak and Poke". Gross.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Manager at International Inn and Suites on Cape Cod, responded to this review, March 15, 2015
We are so very sorry that you had a bad stay with us. I noticed that your stay with us was over a year ago. You will be happy to learn that since that time we have had a major management change and are making big changes in our property. As some of the newer reviews are showing, it is working. Our guests are now commenting on our friendliness and how clean we are. We still have a ways to go...not everything is perfect, but we are excited with what is going on here now at the International Inn & Suites Cape Cod. Please come back and visit us again so that you can see all the great changes.
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1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

We stayed here as a getaway for us and couldn't have been happier. The rooms were very clean and roomy. The atmosphere was wonderful and just right for a romantic getaway. The staff was friendly and very helpful. In the evening the restaurant staff was also great and the food was delicious. Can't wait to go back.

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Owner at International Inn and Suites on Cape Cod, responded to this review, March 15, 2015
Thank you for your recent stay with us. We are very glad that you enjoyed your stay. We are trying our hardest to be the friendliest and cleanest hotel in the Hyannis area. We are glad that you noticed. We look forward to your next stay with us.
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Seattle, Washington
1 review
5 of 5 stars Reviewed March 11, 2015

I stayed here with my boyfriend and got the Princess Jr Suit. the room was beautiful and very clean. the Jacuzzi was perfect. The water temp was perfect. it was very romantic with the bubbles and champagne. The staff here are all very friendly and cheerful. The hotel is in a perfect location. everything is within walking distance. we ordered from the restaurant and it was delicious. the food was hot and on time. i would definitely stay here again and recommend. it to my friends

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Owner at International Inn and Suites on Cape Cod, responded to this review, March 15, 2015
We thank you for your kind words. We are trying to be the friendliest and cleanest hotel in the Hyannis area and get excited when our guests notice. We hope that you will come back son and visit us and all that the Hyannis and Cape Cod area have to offer.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015 via mobile

My boyfriend and stayed and had a pleasant time.Everyone was helpful and friendly. The rooms were very clean.Thank you to the gentleman who opened the bar for us early for Bloody
Marys. Also a big thanks to the guy at the front desk who helped us out tremendously when we first got in at 10:30 pm.

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Manager at International Inn and Suites on Cape Cod, responded to this review, March 15, 2015
We are so very happy that you enjoyed your stay with us here at the International Inn & Suites Cape Cod. We pride ourselves on being the friendliest and cleanest hotel in the Hyannis area. We hope that you will come back and visit us again soon to experience our legendary service and to enjoy the Cape Cod area.
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Acton, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 11, 2015

This hotel was depressing, the rooms were old and not well maintained. The hallways were in poor repair, the door locks looked like they belonged on prison cellls. The manager stated they would place a 100 hold on my credit card until they checked for "damages" upon checkout in addition to the room fee. My friend and I are both over 65 and not the partying type. The night in January that we stayed there, when we arrived in the evening there were 4 cars of guests, but only 2 when we left at 7am. The photos on line and the reality in person were greatly different. I would not bring children or encourage families to use this accomodation.

Could not wait to leave. What is most concerning is that somehow this place came up through AAA.com,of which I am a member. It would not meet any of their diamond standards beyond one. Somehow, this online booking from aaa ended up going through booking.com. When I was writing my initial review there, I read their disclosure policy which seemed to indicate regardless of what you wrote, your review would constititue "recommended". Why bother??

  • Stayed January 2015, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveLHyannisMA, Manager at International Inn and Suites on Cape Cod, responded to this review, March 15, 2015
I am so very sorry that you did not enjoy your stay with us here at the International Inn & Suites Cape Cod. We are sorry that you did not know that there would be a hold on your credit card. Most hotels do this, we just mention it up front when you book your reservation with us and when you check in. Age is not important, we do it even for me. We are working hard to become on of the friendliest and cleanest hotels in the Hyannis area, as some of our newer reviews are showing, so we hope that you will give us another chance to impress you and come and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about International Inn and Suites on Cape Cod

Address: 662 Main Street, Hyannis, MA 02601
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #19 of 22 Hotels in Hyannis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — International Inn and Suites on Cape Cod 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
The International Inn & Suites is a downtown Hyannis hotel offering romantic hotel accommodations for weekend getaways and vacations in Hyannis, Massachusetts. Our boutique hotel features a variety of unique amenities, romantic guest rooms and Jacuzzi suites, and friendly, professional staff. When you choose the International Inn & Suites, you'll enjoy a variety of unexpected extras, from our superior hotel amenities to our romantic vacation packages and hotel specials. Enjoy our convenient downtown location close to the best family attractions, historic landmarks, outdoor activities, museums, cultural events, shopping, dining, and live entertainment for a fabulous getaway in Cape Cod, Massachusetts. ... more   less 
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Also Known As:
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA

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