I was looking forward to spending three nights here as a base for my trip around Cape Cod, the location was great, right across from the ferry dock, which was very handy for my trip to Nantucket. But, was majorly disappointed in the hotels condition, reception area nice and clean and reception staff reasonably helpful, although understaffed as had to wait for about 20 minutes to check in.
The rooms were the main disappointment, we had a room on two levels, the upper room was very large and looked like a conference room, in fact, I didn't even want to sleep up there alone it was that unwelcoming and cold looking. The hotel is very dated, and in good need of refurbishment...
On the morning of our second day, the toilet became blocked and wouldn't flush, so we asked reception if they could sort as we were out all day, upon our return to the hotel, they informed us that they couldn't fix the problem, so on our last night we had to change rooms, which meant moving our luggage with no offer of help to do so... This was our only option, my impression was they couldn't be bothered to solve the blocked toilet.
- Also Known As:
- Hyannis Harbor Hotel Cape Cod, MA
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