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Hyannis Harbor Hotel: Traveler Reviews

3.0 of 5
213 Ocean St, Hyannis, MA 02601
Hotel amenities
Hyannis Harbor Hotel
Ranked #16 of 21 hotels in Hyannis
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401 reviews from our community

Traveler rating
    79
    76
    82
    79
    85
See reviews for
Families
120
 
Couples
147
 
Solo
9
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Location location location!”
4 of 5 stars Reviewed October 11, 2012

The hotel got mixed reviews so I took a chance. So glad I did. In the center of everything the rooms were nice maybe a little dated but clean just what you might expect in a harbour town. Shopping is in walking distance. Ferries are at the front door. Staff was helpful and pleasant. Rates for off season normal. Will stay there again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review
April 16, 2013
Thank you for being our guests at the Hyannis Harbor Hotel and writing such a great review.

Adjacent to the Nantucket and Martha’s Vineyard ferries, our harbor location makes us Hyannis’ most complete and convenient vacation destination, whether you are staying put to enjoy our extensive amenities or venturing out to explore the Cape and the Islands. Our guests enjoy the hotel’s amenities including our indoor and outdoor pools, outdoor fire pit, out door deck and recently renovated lobby with a business center workstation. In addition, the Blue Water Grille, our seasonal harborside restaurant and bar is a perfect choice for cocktails or dining.

We hope to see you again soon!
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detroit
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very average stay”
3 of 5 stars Reviewed October 10, 2012

had stayed for 2 night's, a very basic Hotel no FNB outlets were operational in the Hotel, rooms very average, no way justified for the rate charged. Would not be visiting this property again for sure. Have your dinner early as nothing available near the Hotel post 9 PM .

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review
April 16, 2013
Thank you for your recent review. We are disappointed that you were not fully staisfied during your stay. We wanted to let you know that this past winter, the hotel underwent extensive renovations including upgrades to a new luxury bedding and linen program. Every room received new top-of-the-line custom mattresses with pillow top and high-thread count linens. This new “white bed program” is the most fresh and comfortable sleeping experience available. Also, all of the terry was changed to an upscale offering. Finally, you can enjoy the resort this summer in the comfort of the new robes that will added to the guest rooms for this season. In addition to these upgrades, we have installed 42” flat screen HD televisions in all guest rooms and enhanced the wireless Internet serving the hotel to a faster state-of-the-art technology.
I hope that you will choose to visit the Hyannis Harbor Hotel again so that you have the chance to experience all of these exciting upgrades and so that we can provide the level of service that you rightly expect. Of course, our location which can’t be improved remains unchanged with the exception of many new restaurants and other offerings that have been added to our harbor front neighborhood over the past off-season.
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Warwickshire
Top Contributor
65 reviews 65 reviews
53 hotel reviews
Reviews in 55 cities Reviews in 55 cities
47 helpful votes 47 helpful votes
“Good room”
3 of 5 stars Reviewed October 5, 2012

This room had been booked for some time before our visit, but it was only the night before we arrived that I got round to reading the reviews on here. Some of them are very negative and whilst travelling there, plan B was being hatched.
We need not have worried, the room we were shown to was large, clean, decorated not too long ago and equipped with coffee maker, fridge and DVD player amongst other things. There was also a good view acrosss the bay. Whilst it was not the best room of out trip, it was nowhere near the worst.
The lack of the advertised restaurant was a pain, especially at breakfast if it was raining. The TV and intermittent wi-fi connection seemed unnecessarily complex.
The staff were cheerful and helpful pointing us to good places to eat and it made our trip to Nantucket that much better just having to cross the road from the ferry.
This review was really 3.5 out of 5, the restaurant would have lifted it. Do not believe all the negative things you read on here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austria
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Reasonable location”
4 of 5 stars Reviewed October 2, 2012

Big Motel at the Hyannis harbor. It's rather quiet there during the night time but not easy finding an open restaurant as soon as the holiday period has gone. Rooms are clean and spacious. Pool (in & out) available.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for a family vacation”
5 of 5 stars Reviewed September 26, 2012

We stayed on the King room with a jacuzzi, harbor front view and pool view. The staff were very friendly, room was really nice and clean. Walk distance to two great restaurants, or you can just walk across the street and take a ferry to Nantucket or Martha's Vineyard.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask danitrip_11 about Hyannis Harbor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review
April 16, 2013
Thank you for being our guests at the Hyannis Harbor Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself exceeded your expectations.

Adjacent to the Nantucket and Martha’s Vineyard ferries, our harbor location makes us Hyannis’ most complete and convenient vacation destination, whether you are staying put to enjoy our extensive amenities or venturing out to explore the Cape and the Islands. Our guests enjoy the hotel’s amenities including our indoor and outdoor pools, outdoor fire pit, out door deck and recently renovated lobby with a business center workstation. In addition, the Blue Water Grille, our seasonal harborside restaurant and bar is a perfect choice for cocktails or dining.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyannis Harbor Hotel

Also Known As:
Hyannis Harbor Hotel Cape Cod, MA
Address: 213 Ocean St, Hyannis, MA 02601
Region: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 21 hotels in Hyannis
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hyannis Harbor Hotel
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