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“Location location location!” 4 of 5 stars
Review of Hyannis Harbor Hotel

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Hyannis Harbor Hotel
3.0 of 5 Hotel   |   213 Ocean St, Hyannis, MA 02601   |  
Hotel amenities
Ranked #12 of 22 Hotels in Hyannis
Conestoga, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Location location location!”
4 of 5 stars Reviewed October 11, 2012 via mobile

The hotel got mixed reviews so I took a chance. So glad I did. In the center of everything the rooms were nice maybe a little dated but clean just what you might expect in a harbour town. Shopping is in walking distance. Ferries are at the front door. Staff was helpful and pleasant. Rates for off season normal. Will stay there again.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JDLapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review, April 16, 2013
Thank you for being our guests at the Hyannis Harbor Hotel and writing such a great review.

Adjacent to the Nantucket and Martha’s Vineyard ferries, our harbor location makes us Hyannis’ most complete and convenient vacation destination, whether you are staying put to enjoy our extensive amenities or venturing out to explore the Cape and the Islands. Our guests enjoy the hotel’s amenities including our indoor and outdoor pools, outdoor fire pit, out door deck and recently renovated lobby with a business center workstation. In addition, the Blue Water Grille, our seasonal harborside restaurant and bar is a perfect choice for cocktails or dining.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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699 reviews from our community

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detroit
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 9, 2012

had stayed for 2 night's, a very basic Hotel no FNB outlets were operational in the Hotel, rooms very average, no way justified for the rate charged. Would not be visiting this property again for sure. Have your dinner early as nothing available near the Hotel post 9 PM .

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank overdoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review, April 16, 2013
Thank you for your recent review. We are disappointed that you were not fully staisfied during your stay. We wanted to let you know that this past winter, the hotel underwent extensive renovations including upgrades to a new luxury bedding and linen program. Every room received new top-of-the-line custom mattresses with pillow top and high-thread count linens. This new “white bed program” is the most fresh and comfortable sleeping experience available. Also, all of the terry was changed to an upscale offering. Finally, you can enjoy the resort this summer in the comfort of the new robes that will added to the guest rooms for this season. In addition to these upgrades, we have installed 42” flat screen HD televisions in all guest rooms and enhanced the wireless Internet serving the hotel to a faster state-of-the-art technology.
I hope that you will choose to visit the Hyannis Harbor Hotel again so that you have the chance to experience all of these exciting upgrades and so that we can provide the level of service that you rightly expect. Of course, our location which can’t be improved remains unchanged with the exception of many new restaurants and other offerings that have been added to our harbor front neighborhood over the past off-season.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire
Level Contributor
101 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed October 5, 2012

This room had been booked for some time before our visit, but it was only the night before we arrived that I got round to reading the reviews on here. Some of them are very negative and whilst travelling there, plan B was being hatched.
We need not have worried, the room we were shown to was large, clean, decorated not too long ago and equipped with coffee maker, fridge and DVD player amongst other things. There was also a good view acrosss the bay. Whilst it was not the best room of out trip, it was nowhere near the worst.
The lack of the advertised restaurant was a pain, especially at breakfast if it was raining. The TV and intermittent wi-fi connection seemed unnecessarily complex.
The staff were cheerful and helpful pointing us to good places to eat and it made our trip to Nantucket that much better just having to cross the road from the ferry.
This review was really 3.5 out of 5, the restaurant would have lifted it. Do not believe all the negative things you read on here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank abcoldgit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiener Neustadt, Austria
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 2, 2012

Big Motel at the Hyannis harbor. It's rather quiet there during the night time but not easy finding an open restaurant as soon as the holiday period has gone. Rooms are clean and spacious. Pool (in & out) available.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Snowy061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Rhode Island
2 reviews
5 of 5 stars Reviewed September 26, 2012

We stayed on the King room with a jacuzzi, harbor front view and pool view. The staff were very friendly, room was really nice and clean. Walk distance to two great restaurants, or you can just walk across the street and take a ferry to Nantucket or Martha's Vineyard.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank danitrip_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review, April 16, 2013
Thank you for being our guests at the Hyannis Harbor Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself exceeded your expectations.

Adjacent to the Nantucket and Martha’s Vineyard ferries, our harbor location makes us Hyannis’ most complete and convenient vacation destination, whether you are staying put to enjoy our extensive amenities or venturing out to explore the Cape and the Islands. Our guests enjoy the hotel’s amenities including our indoor and outdoor pools, outdoor fire pit, out door deck and recently renovated lobby with a business center workstation. In addition, the Blue Water Grille, our seasonal harborside restaurant and bar is a perfect choice for cocktails or dining.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed September 25, 2012

Rooms in the hotel were fine if a bit dated and the location is very nice. My big issue was the hotel staff who were at best unhelpful with even the smallest issues. Also the tv in my room did not work and I did even get an apology when reporting it.

  • Stayed September 2012
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Seakell147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at Hyannis Harbor Hotel, responded to this review, April 16, 2013
Thank you for your recent review. We are disappointed that you were inconvenienced during your stay with the TV in your room not working properly. This past winter, we installed 42” flat screen HD televisions in all guest rooms and enhanced the wireless Internet serving the hotel to a faster state-of-the-art technology. We also upgraded to a new luxury bedding and linen program. Every room received new top-of-the-line custom mattresses with pillow top and high-thread count linens. This new “white bed program” is the most fresh and comfortable sleeping experience available. Also, all of the terry was changed to an upscale offering. Finally, you can enjoy the resort this summer in the comfort of the new robes that will added to the guest rooms for this season. I hope that you will choose to visit the Hyannis Harbor Hotel again so that you have the chance to experience all of these exciting upgrades and so that we can provide the level of service that you rightly expect. Of course, our location which can’t be improved remains unchanged with the exception of many new restaurants and other offerings that have been added to our harbor front neighborhood over the past off-season.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hyannis hotels

Newport, Rhode Island
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 24, 2012

from the staff to the location to the quality of room this place had it all beautiful pool area with fire pit and a large size outdoor game of chess patio. my family and I had a great time and plan to go back

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank timasio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hyannis Harbor Hotel

Address: 213 Ocean St, Hyannis, MA 02601
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 22 Hotels in Hyannis
Price Range (Based on Average Rates):
Hotel Class:3 star — Hyannis Harbor Hotel 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyannis Harbor Hotel Cape Cod, MA

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