Rented three spotlessly clean rooms for a fall family reunion. One of our party has ongoing problems with allergies and we didn't see a single sneeze or wheeze or runny nose/watery eye for the entire duration of our stay. Cannot say enough about Khalil and Richard, whose luxury-hotel-concierge-like attentiveness at the front desk made the experience even better--in fact, every employee, from the breakfast staff to the chambermaids to the pool lifeguard, were wonderfully welcoming. Now, what do you get at this hotel that you don't get at five star luxury hotels? Free parking, free blazing fast internet, a free (and very tasty) "continental plus" (scrambled eggs included) breakfast; free delicious coffee/hot chocolate in the lobby; free access to a wonderful indoor swimming pool and hot tub (there is an outdoor pool too, but it was closed during our visit); and walking distance to the Cape Cod Mall (next door) and a few local eateries and stores. Now, let's be clear--it's located on a fairly busy road in a busy area of town, but, to my mind, that is a PLUS--but if you're looking for pastoral scenes, utter silence, and a long drive to go to the movies, dinner, attractions, mall or other shopping, this place is not for you. It is a short drive to downtown Hyannis, a wide variety of restaurants, and summer attractions, for those who visit in the sunny months, but what makes the difference to me is how the staff treats their guests. I've stayed at five star hotels where the staff acted like they were doing you a favor to let you spend hundreds for a room while they tack on twelve bucks a day for internet and twenty five more for parking; the Days Inn team treats you like a much-loved, much-missed and always welcome family member and they aren't nickel-and-diming you at every turn, either. It makes the experience that much more wonderful. If more hotels followed this personal and welcoming customer service model, they'd find much more success and repeat visits--this place is unique in the way that they truly make customers feel at home. We WILL be booking here again, and this will likely be an annual "thing" for our family. FWIW, we have roots on Cape Cod--what we don't have is sufficient room for everyone! Days Inn solves our problem by providing us with a home-like and stress-free environment and total comfort, too.
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- Also Known As:
- Days Inn Hyannis Hotel Hyannis
- Hyannis Days Inn
- Fairfield Inn & Suites Cape Cod Hyannis MA