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“Good Choice” 4 of 5 stars
Review of Cape Cod Harbor House Inn

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Cape Cod Harbor House Inn
119 Ocean Street, Hyannis, MA 02601   |  
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Ranked #3 of 22 Hotels in Hyannis
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Choice”
4 of 5 stars Reviewed July 11, 2011 via mobile

I was a little nervous after reading other reviews but I am glad we did not cancel. Yes it looks a little run down but everything else made up for it. We thought our room was a nice size for 3 adults and a dog. There was a table with placemats and a kitchenette for those who want to bring supplies and cook their own meals that contains plates, cups, etc. All the staff we encountered were wonderful. Also, they partner with some nearby restaurants to get meal discounts. The best thing was how close we were to the hi speed ferry dock and not too long a walk to Main Street.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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179 reviews from our community

Traveler rating
    93
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Hampshire UK
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2011

Can't fault this comfortable and friendly inn.
We almost didn't go to Cape Cod but it was almost the highlight of our New England holiday. This inn is comfortable, clean, staff are excellent and the breakfast is great.
Whatever you do, don't miss a whale watching trip or a drive to the end of the Cape.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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seouljoo
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 30, 2010

Went to Hyannis for a day because my mother and I have always wanted to visit Cape Cod. Decided to stay at the Cape Cod Harbor House Inn because the outside looked cute and it looked as though it was in our price range. We went it and the reception/host was INCREDIBLY rude. The only time he was nice was when we were leaving! We were yelled at, scolded, and sarcastically spoken to during our stay there. My mother really didn't want to go into the office because he was so mean. It was really quite a horrible experience. Anyways, we went up to our room which was pretty okay sized. Needs some serious upgrading and the mattresses sink in the middle (bed was still pretty comfortable though). Bathroom and kitchenette were small, but functional.

Wireless was spotty or non existent. Breakfast was okay. Waffles, bagels, and oatmeal. Nothing big or grand.

In all honesty, there really wasn't all that much to do in Hyannis. Nice place, but it was mostly shops and restaurants. I saw everything in about 3 hours. The inn is waterfront, but there's no beach. Just a dock to hang out and it's not even that big. To get to a beach, you'd have to drive. Price of the inn was expensive for an "inn". Yes, it's waterfront, but only the main office is waterfront. The rooms don't face the water at all. So, I don't understand why a room is $125 a night (Oh, btw, the guy said that he gave us a $50 discount). So, you're telling me that it's normally $175 a night?? No...way...

The room was worth at a MAXIMUM of $90 a night. And that doesn't include the rude service. They'll need to discount more for that.

  • Stayed September 2010
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtonville, New York
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed September 30, 2010

Great web site, clever photography, attractive discounts and attentive early contacts, but so very disappointing in real life. Refused to stay and DID get a FULL refund!

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrytown, Louisiana
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 6, 2010

We stayed at Harbor House Inn during our recent trip to Cape Cod with our Golden Retriever. The weather was horrible and Ken, Robert and the young lady in the office were more than helpful in planning day trips. We could not go to Nantucket (because of the weather) or Martha's Vineyard (because of weather and a presidental vacation) but Ken was especially helpful in suggesting interesting day trips for us. He also suggested wonderful restaurants, especially The Black Cat Tavern (which excepts pets)
right down the street. The breakfast we were served was delicious, especially the cinnamon rolls.. There was a cute little patio overlooking the harbor which we would have enjoyed had it not been raining. The rooms were not fancy but they were very clean. We had a very comfortable four night stay. The staff was very helpful, including looking things up for me in the phone book while we were on the road. We would stay there anytime again.

Stayed August 2010, traveled as a couple
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New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 1, 2010

The Cape Cod Harbor House Inn is located in the harbor area of Hyannis. Besides having a very good location, the only other favorable thing I can say about it is that the housekeeping service was very good. The facility looks as if nothing has been updated in the last 30 years. The beds are uncomfortable and the "furnishings" looked like the original chairs, table, appliances and couch from many, many years ago. The A/C was noisy and didn't do a very good job of cooling the room/sleeping area. The bathroom was very small with no room to store toiletries. All-in-all, we were disappointed and only stayed because it was prepaid for the 4 nights we reserved. It is convenient to get to the ferry to both Nantucket and Martha's Vineyard, but you need to take your car to one of the two beaches nearby. The lobby/office area where they served breakfast looked dirty and was unappetizing. Therefore, we did not partake of their free continental breakfast.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 28, 2010

Dont bother the host is rude there is really no breakfast and it is not an INN

this is an old hotel.We chose the King suite, which actually has a queen size bed with a crater size hole on the west side. There are no private entrances and there is no view. They told me that all the rooms were at an angle and faced the harbor but actually they face the back of the hotel next door. When i went to tell the host in the horrible Bates Style office, about the crater in the bed, he told me nobody ever complained before, didnt appologise and actually he appeared to care less that i slept ina sinkhole. He went on to talk on the phone with someone about buying some other property. This place is no deal you can stay two hotels down closer to the beach for the same price. And by the way, the shuttle does not stop here, if they tell you that dont buy it, also if you dont like pets STAY AWAY
[--]

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Cod Harbor House Inn

Address: 119 Ocean Street, Hyannis, MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#2 Best Value Hotel in Hyannis
Price Range (Based on Average Rates): $$
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Also Known As:
Cape Cod Harbor House Hotel Hyannis
Cape Cod Harbor House Inn Hyannis, MA

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