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“Wonderful Staff” 4 of 5 stars
Review of Holiday Inn Hyannis

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Holiday Inn Hyannis
3.0 of 5 Hotel   |   1127 Iyannough Rd, Hyannis, MA 02601   |  
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Ranked #8 of 22 Hotels in Hyannis
Newport, RI
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Wonderful Staff”
4 of 5 stars Reviewed July 14, 2013

I had the pleasure of staying at the Hyannis Holiday Inn over 4th of July weekend. On Cape Cod over 4th of July, everything is challenging at a Hotel on Cape Cod. It was 95 degrees outside, our a/c did not put out enough cool air and the bar had no blender for frozen drinks! The staff made sure that our a/c was corrected and the bartender was kind enough to give me a drink on the house! Last I heard, they were obtaining a blender for frozen drinks! The rooms were very nice. Typical moderate type resort rooms with amenities, however, the bathroom was outstanding!!! The bathroom was all marble, floors, walls and counter top. The bathtub was HUGE! The beds were comfy and the rest was standard fare, Would recommend except in extreme heat!!!

Room Tip: First floor in summer without vaulted ceilings! room stays cooler.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Hartford, Connecticut
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 12, 2013

My wife and two young kids stayed here as we were visiting friends in Brewster and wanted an easy trip back and forth drive to see them. It is only a short drive off of Exit 6.

Our check in and out was efficient and easy. Staff was pleasant.

The room and bathroom were clean and updated. We had a second floor room with vaulted ceiling which made the room feel bigger though the room and bathroom is a bit on the small side for a family of four. The beds are very soft so you if you like a firm bed these beds are not for you for a good night sleep. The housecleaning service did a very good job cleaning the room each day.

The indoor pool has a life guard on duty which is nice if you have kids. The pool was keep clean. Kids enjoyed it.

We got the breakfast package (kids under 12 eat free) include with our stay and would recommend getting it. The buffet is not elaborate but well suited to have a quick, good breakfast before heading out for the day on the cape. Buffet works great for the kids especially since it is FREE. We had Jessica as our server for two of the mornings and her attention to us was fabulous. She was pleasant and very engaging with our kids.

We did not use any of the facilities or visit the restaurant. There are plenty of options for shopping (Stop and Shop, Liquor store, Christmas tree) or eating (Cooke’s, Seafood, Olive Garden, Pizza) near bye.

Overall, we had a very pleasant stay and would come back again for a couple night stay.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 7, 2013 via mobile

Clean room. Staff was very, very friendly. Ordered room service in the morning. They were quick and the food was better than your average hotel breakfast. I recommend the cinnamon French toast. Did notice a little mold around the tub grout but other than that the room looked and smelled fresh. No stale hotel smell.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyandanch, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2013

I have not swum in years and was very intimidated to attempt, but was encourage to make it happen. Philipe patiently listened concerning my aspiration to swim, he advised me of helpful techniques to use, he patiently watched to make certain I remained safe, and sincerely cheered me on.

I was ecstatic to swim the distance of about 15 to 17 feet! An accomplishment I had achieved for the first time! I previously was intimidated to be totally submerged in the water. Now, I plan to swim as often as possible to improve by using the information Philipe generously shared with me.

Thank you, Philipe! I hope you receive great recognition from your management team and a financial reward for going beyond the call of duty to make this guest exceedingly happy with an ability that will carry throughout the rest of my life. Please keep up the excellent work.

Warm regards,
Carol Coates

Room Tip: Rooms on the back side are quieter and near the Olive Gardens restaurant.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

I am in the hospitality industry and am very critical when it comes to hotels. I recently had to move from one poor hotel in Hyannis where I was booked for a conference. I called this Holiday Inn and they immediately accommodated me at a reasonable rate even though almost sold out. If you want a great room for your family, they have this awesome two story condo-like room with separate tv/pullout/bath upstairs with a great balcony and another full bath downstairs. Pool area is indoors and very nice. Great bar and bartender, AJ!! They are almost finished a renovation, which looks great. It's a short drive to downtown, and an IHOP right across the street for an alternative to their nice restaurant. Nice romantic getaway place with the jacuzzi tub in the "condo" suite.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 30, 2013

After been on the beach at cape cod we drove to the hotel wich was easy to find although we were astaunded to find it at an industral eststate. However once inside the hotel was very pleasant the staff very helpfull. The swimmingpool fantastic. As it was our last nght in the states we ask at reception were we can have the famous lobster . The restaurant was only wlking distance but were advised to take a taxi as it seemed safer. We had a good nghts sleep and would stay here again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lehigh Valley, PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 26, 2013

We stayed here June 2013 after booking via Priceline. The hotel is about a 15 minute drive from downtown and the beaches, and is not pedestrian friendly.

The rooms are very typical hotel rooms and seem a bit dated. Our room had two double beds and was WAY too small for our family of 4 (me, husband, and kids [5 and 1]).

Breakfast in the morning was just OK, though kids did eat free. Parking is free and so is wi-fi!

There is nothing inherently wrong, bad or otherwise with it ... it's just very typical, a bit run down feeling and too close to strip malls and traffic. There are signs posted that they are renovating ... maybe it'll be nicer in a few months.

Next time we visit Mystic, we'd much rather stay closer to downtown and the water.

Room Tip: Splurge and go for a hotel closer to the action.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at Holiday Inn Hyannis, responded to this review, June 28, 2013
Thank you for taking the time to write and for sharing your perspective. We're sorry to hear that our location was farther that you would have liked from downtown and beaches. We are located 2.2 miles from Main Street Hyannis and are lucky enough to have 3 public beaches within 2.9 - 4.4 miles (Veteran's Beach, Kalmus Beach, Craigville Beach) of our property. As you noted, we're just finishing up some additional refurbishments of our property as part of our ongoing property improvement plans. We will utilize your feedback as we strive to continually improve the guest experience.
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Additional Information about Holiday Inn Hyannis

Address: 1127 Iyannough Rd, Hyannis, MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hyannis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hyannis 3*
Official Description (provided by the hotel):
The newest addition to Cape Cod, Massachusetts. Located on Cape Cod Hyannis, MA, home of the JFK Memorial. The Holiday Inn Cape Cod Hyannis Hotel, is conveniently located to US-6 and Route 132. The hotel is 5 minutes from Barnstable Regional Airport (HYA). This beautiful property is located between Cape Cod Bay and Nantucket Sound. We are surrounded by breathtaking views, historic charm and fine dining. Only minutes from Hyannis which boasts the area's largest concentration of businesses, shops, restaurants, and entertainment spots. In the main street and waterfront district you'll find Hyannis Harbor, the Village Green, the JFK Hyannis Museum, the JFK Memorial Park, and much more. This contemporary, stylish hotel offers 196 spacious guest rooms where you may select from a king, or two double beds. Special in-room amenities include complimentary wireless high-speed Internet, 27-inch television, movie channels, in room games and in room safe. Bi-level, Jacuzzi suites are also available. The Holiday Inn Cape Cod Hyannis Hotel features full meeting facilities, 24-hour fitness center, indoor pool, business services, lounge and restaurant. Hyannis hosts a variety of attractions including; Craigville Beach, Kalmus Beach, Orrin Keyes Beach, Veterans Beach, JFK Memorial, John F. Kennedy Hyannis Museum, golf courses, Cape Cod Central Railroad, and Hyannis Whale Watcher Cruises. ... more   less 
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Also Known As:
Holiday Inn Hyannis Hotel Hyannis
Hyannis Holiday Inn
Holiday Inn Hyannis Cape Cod, MA

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