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DoubleTree by Hilton Cape Cod - Hyannis: Traveler Reviews

287 Iyannough Road, Hyannis, MA MA 02601
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DoubleTree by Hilton Cape Cod - Hyannis
Ranked #6 of 21 hotels in Hyannis
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75 reviews from our community

    Trip type
Traveler rating
    32
    23
    6
    9
    5
Date Rating
Orleans, Massachusetts
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Newly Redecorated and On a Busy Road”
4 of 5 stars Reviewed November 15, 2012

The hotel is clean and nicely decorated and it meets the Hilton and Doubletree standards. The staff is friendly and helpful. I chose it because I am familiar with the Doubletree brand and it was in a good location for my business.

But, Hyannis is really the busiest "city" on Cape Cod and the hotel is near the airport . Getting in and out on Route 28 can be a challenge during the busy season. If you are looking for a Cape Cod experience, there are many many other options along the coastline.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gtdavies13 about DoubleTree by Hilton Cape Cod - Hyannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
December 4, 2012
Thank you so much for sharing your thoughts on your recent stay with us. We're glad to hear that you found our property to be in keeping wtih the DoubleTree/Hilton standards and that our location worked well for you. We hope to see you again when your business brings you back to the area. Thanks again for taking the time to write.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Wyoming, Pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel”
4 of 5 stars Reviewed November 9, 2012

Great hotel, clean, comfortable rooms and facility, excellent staff, very helpful full of good info, very good breakfast purchased the breakfast option with our room, definitely worth it. A great place to set up a base of operations for sightseeing on the cape.

Room Tip: Ask about the shortcut to the restaurant.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Robert J about DoubleTree by Hilton Cape Cod - Hyannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
December 4, 2012
Wow! Thank you so much for your wonderful review of our hotel. We couldn't be more pleased. We sincerely appreciate that you took the time to write and look forward to welcoming you and your family back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“A solid property”
4 of 5 stars Reviewed November 4, 2012

Excellent staff, comfortable rooms, quiet HVAC, strong water pressure with great hot water. Restaurant is surprisingly good as well as two lounges. Plenty of parking. Close to the airport and downtown Hyannis is just a stones throw. Solid value for the money.

Room Tip: I like the first floor. Book on the north side for quicker access to bars, lounge and restaurant as...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RichPilot about DoubleTree by Hilton Cape Cod - Hyannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
December 4, 2012
Thank you so much for your providing your feedback regarding our hotel. We are happy to learn that you felt we provide a "solid value for the money" - that's what we aim for! Also, we will be sure to share your comments with our staff, who work hard to provide excellent customer service. Thanks again for writing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“Basic clean hotel - but not real cape”
3 of 5 stars Reviewed October 31, 2012 via mobile

We flew in from Toronto, Canada to check out the Cape for the weekend, not knowing much about it and after much deliberation settled on the DoubleTree as a jumping off point. The pictures looked great and the reviews pretty good so with no further clue, we booked for 3 nights in their "best" room.

We were very wrong. The pictures look better than the reality as they do not accurately depict the "popcorn" walls that have been left behind from the previous hotel as well as the dim lighting and small, motel-like rooms.

The lobby is clean and modern. The furniture also looks clean and modern. However, the old hotel shell is a turn-off. The rooms are dark and small, with small windows and rattly air units.

The location is not for those looking for a cape experience but for people who know where to go for day trips (which we didn't).

Needless to say we ended up checking out the next morning and moving to a ocean front resort which was pretty good (but at a very different price).

This is a good clean budget hotel but nothing more. As long as you go in with that mindset you will be ok.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask caymanstyle5 about DoubleTree by Hilton Cape Cod - Hyannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
November 2, 2012
Thank you for writing a review about your recent stay at our hotel. We are very sorry that you were disappointed with our guestrooms. We appreciate your feedback and will keep your comments in mind as we continue to evolve the property to best meet and exceed our guests' expectations. We hope that you'll consider staying with us again should you return to the area in the future and tell us what you think about our continuing improvements. Thank you.
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south wales
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
“Decent Hotel”
4 of 5 stars Reviewed October 23, 2012

Stayed here for 2 nights while on a tour. Hotel was ok good location if you have a car but not so good if your walking although the town was just a 5 minute taxi ride. The rooms were ok, clean and comfortable. Disappointingly the hotel bar closed really early on a Friday night and on the Sat wasn't open so you had to use the restaurant bar. The lobby was nice with a lovely fire and the staff where really nice and polite. Would recommend.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask budlady about DoubleTree by Hilton Cape Cod - Hyannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
November 2, 2012
Thanks for sharing your comments regarding your experience. We're glad that you found the rooms to be clean and comfortable. We are evaluating our lobby bar hours and we will likely be revising - since you're right - the lobby area is a comfortable area to relax in. Thanks again for writing!
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Days Inn Hyannis
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Hyannis, Cape Cod
4.5 of 5 stars 480 Reviews
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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Also Known As:
DoubleTree By Hilton Cape Cod - Hyannis MA
Address: 287 Iyannough Road, Hyannis, MA MA 02601
Phone Number:
Region: United States > Massachusetts > Cape Cod > Hyannis
Hotel Style:
#5 Family Hotels in Hyannis
#6 Business Hotels in Hyannis
Price Range: $$
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