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“Great time!” 4 of 5 stars
Review of Cape Codder Resort & Spa

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Cape Codder Resort & Spa
3.0 of 5 Resort   |   1225 Iyannough Road, Route 132 & Bearse's Way, Hyannis, MA 02601   |  
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Ranked #6 of 22 hotels in Hyannis
GreenLeadersSilver level
Millis, Massachusetts
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great time!”
4 of 5 stars Reviewed January 21, 2013

Went down for the long weekend with our car club. Had a great time! The banquet was set up beautifully and the food was very good. The food and value in the restaurant was also good. The outdoor heated saltwater hot tub and pool was a big hit. The staff were helpful and friendly. We will definitely come back.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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765 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cranston, Rhode Island
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 20, 2013

We stayed at this hotel in January, which is the Cape's off season. The rooms were clean, but worn. The biggest hit was the wave pool. Our kids did not want to get out!
There was also an nightly bonfire which was a nice bonus. In addition, a family movie was aired .
We did not eat at any of the restaurants nor utilize the spa.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 17, 2013

I just tried to cancel one night of my stay and they refused. They require a four day notice and apparently they count the hours. It's Thursday, I tried to cancel Sunday (four days from now) and was told "No". No discussion, no cancellation fee. Just "No". So...if you have a family emergency or a work problem, this hotel will not accommodate you. Protect your vacation and your wallet. Don't risk this hotel.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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rspirlet, General Manager at Cape Codder Resort & Spa, responded to this review, February 4, 2013
I have contacted this guest to discuss the circumstances of his reservation and our policies. Since reviews are anonymous I don't have the necessary information to review. As do most hotels we have a reservation cancellation policy - especially during peak demand times. However, it appears that we did not take the time to properly explain this to this guest.

I will resolve this to this guest's satisfaction.

Should anyone have any questions or concerns regarding our cancelltion policies please contact me at rspirlet@capecodderresort.com.

Raymond Spirlet
General Manager
508-771-3000 ext. 701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts, United States
2 reviews
5 of 5 stars Reviewed January 15, 2013

I got engaged about a month ago and wanted to take my fiancee somewhere special and didn't want to wait until it was warm outside. I had heard of the Cape Codder's indoor pool and hot tub and thought that might be fun. From the moment we checked in everything just went well. There were more staff at the front desk than guests so I didn't have to wait to check in. We headed up to the room and I've never seen a more romantic setting from the really high king bed to the fireplace to the shower with more jets than I have toes! Turns out they also have a heated outside pool. Nothing beats swiming outside all nice and warm when its 30+/- degrees! We went to their wine bar for an app and some wine and just sat back and relaxed. We didn't stay for the music, but heard it is usually nice. The indoor wave pool was nice, lots of kids, but well behaved and well supervised by staff and parents. We were still able to enjoy the pool eventhough it is primarily a family draw. Suffice to say I (oops!) we'll be going back.

Room Tip: They have added to the property over the years and the newer rooms are lovely. Although it may be an...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

From the moment I first entered the Front Lobby of the Cape Codder, I was greeted by a warm, crackling fire and the smell of holiday potpourri. It was clear to me that the staff paid attention to details, and that they understood the importance of creating an environment that allows people to have a unique experience. My initial impressions were confirmed once I met with the staff and shared with them my vision for the program I was planning for my group, and we have been coming back ever since. Every person from every department that I have interacted with has provided us with outstanding service, often going above and beyond what my hopes and expectations would have been. The facilities are gorgeous, the food is delicious, the prices are outstanding and the spa is delightful. Everyone at every level of this establishment understands what it means to provide excellent service, and delivers this each and every time my group comes to the hotel. My credibility as a presenter relies on making the right choices for the experiences I provide for my clients. If you take great pride in the quality of experience you provide, you can entrust your name and reputation with the staff at the Cape Codder: I do, and I have never been disappointed!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2013

I had seen the commercials for this and wanted to go because the kids liked the idea of a wave pool like the one at Water Country. It is close because we live in Boston and we needed a break. It was easy to get to. Our room was small, and the rollaway cot for my teenager sank in the middle, but we weren't in the room that much so that was small beans! When we arrived, there were activities going on that were perfect for all ages! I was shocked that they had a heated outdoor pool that was open...and people were using it!!! There was a bear building workshop, cookie decorating, etc. The dinner at the Hearth & Kettle was wonderful! The breakfast was "man-sized compared to IHOP"...my 9 year old daughter's words, not mine! The wave pool was perfect for those of us who couldn't swim! My husband loved the waterslide. There's even an arcade that my kids loved! (Some of the prizes were better than what I have seen at our local G-Whizz arcade in Dorchester's Boston Bowl.) They offered movies in one of the banquet rooms, would have liked that they be a little more recent releases (they showed Open Season--not exactly something to keep the kids' attention). All in all, a good two day trip! We will definitely do this again. Next time, maybe a bigger room if one is available. Be mindful, this is a time-share property.

Room Tip: There is a nice pizza place across the street if you don't want to pay the higher prices for foo...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, MA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 6, 2013

Pros:
- members of the hotel staff were friendly
- gave us a free upgrade to a court yard view room
- great wood burning fireplace in lobby
- extremely well decorated for Christmas
- pool is large - waves can be rough for small kids
- restaurant food is above average for a hotel
- lobby and rooms are updated
- very family friendly

Cons:
- limited space for toddlers to sit in the pool (waves)
- bathrooms are european smal
- hallways are very drafty
- hallways feel old and semi-damp

Room Tip: No real reason to pay for the "court yard view"
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Codder Resort & Spa

Address: 1225 Iyannough Road, Route 132 & Bearse's Way, Hyannis, MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hyannis
#6 Family Hotel in Hyannis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cape Codder Resort & Spa 3*
Reservation Options:
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Also Known As:
Cape Codder Hotel Hyannis
Cape Codder Resort And Spa
Cape Codder Resort & Spa Hyannis, Cape Cod, MA

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