I just tried to cancel one night of my stay and they refused. They require a four day notice and apparently they count the hours. It's Thursday, I tried to cancel Sunday (four days from now) and was told "No". No discussion, no cancellation fee. Just "No". So...if you have a family emergency or a work problem, this hotel will not accommodate you. Protect your vacation and your wallet. Don't risk this hotel.

I got engaged about a month ago and wanted to take my fiancee somewhere special and didn't want to wait until it was warm outside. I had heard of the Cape Codder's indoor pool and hot tub and thought that might be fun. From the moment we checked in everything just went well. There were more staff at the front desk than guests so I didn't have to wait to check in. We headed up to the room and I've never seen a more romantic setting from the really high king bed to the fireplace to the shower with more jets than I have toes! Turns out they also have a heated outside pool. Nothing beats swiming outside all nice and warm when its 30+/- degrees! We went to their wine bar for an app and some wine and just sat back and relaxed. We didn't stay for the music, but heard it is usually nice. The indoor wave pool was nice, lots of kids, but well behaved and well supervised by staff and parents. We were still able to enjoy the pool eventhough it is primarily a family draw. Suffice to say I (oops!) we'll be going back.

From the moment I first entered the Front Lobby of the Cape Codder, I was greeted by a warm, crackling fire and the smell of holiday potpourri. It was clear to me that the staff paid attention to details, and that they understood the importance of creating an environment that allows people to have a unique experience. My initial impressions were confirmed once I met with the staff and shared with them my vision for the program I was planning for my group, and we have been coming back ever since. Every person from every department that I have interacted with has provided us with outstanding service, often going above and beyond what my hopes and expectations would have been. The facilities are gorgeous, the food is delicious, the prices are outstanding and the spa is delightful. Everyone at every level of this establishment understands what it means to provide excellent service, and delivers this each and every time my group comes to the hotel. My credibility as a presenter relies on making the right choices for the experiences I provide for my clients. If you take great pride in the quality of experience you provide, you can entrust your name and reputation with the staff at the Cape Codder: I do, and I have never been disappointed!

I had seen the commercials for this and wanted to go because the kids liked the idea of a wave pool like the one at Water Country. It is close because we live in Boston and we needed a break. It was easy to get to. Our room was small, and the rollaway cot for my teenager sank in the middle, but we weren't in the room that much so that was small beans! When we arrived, there were activities going on that were perfect for all ages! I was shocked that they had a heated outdoor pool that was open...and people were using it!!! There was a bear building workshop, cookie decorating, etc. The dinner at the Hearth & Kettle was wonderful! The breakfast was "man-sized compared to IHOP"...my 9 year old daughter's words, not mine! The wave pool was perfect for those of us who couldn't swim! My husband loved the waterslide. There's even an arcade that my kids loved! (Some of the prizes were better than what I have seen at our local G-Whizz arcade in Dorchester's Boston Bowl.) They offered movies in one of the banquet rooms, would have liked that they be a little more recent releases (they showed Open Season--not exactly something to keep the kids' attention). All in all, a good two day trip! We will definitely do this again. Next time, maybe a bigger room if one is available. Be mindful, this is a time-share property.