I have stayed at this inn before. This time I was arriving very late in the evening and Francis at the front desk gave me a taxi number to call to get me to the inn, i had to have something faxed from my business and the front desk staff had it waiting in an envelope for me. All seemingly small concessions but they made such a difference to my experience. The beds and pillows are so comfortable and breakfast in the pleasant fireplace dining area such a treat. I will be returning again.