Negatives: Stayed here for 3 nights and our room and the entire hallway outside of the room smelled MUSTY!! (furthest hallway from front desk on first floor) There was a dehumidifier in the room which began beeping in the middle of the night because it had to be emptied out. After our first night there, all five of us woke up feeling horribly and congested due to the conditions. I had to approach the staff at the front desk 3 times in order for our room to be changed. I waited for two phone calls which I never received!!! Very disappointed about that. The woman at the front desk tried to place us in a smaller room which 5 people would not have fit in and not comparable to what we had paid for. It was a good thing that I had asked to see the room first. Finally, the manager was able to discount our bill and add a cot to the room.
Along with the horrible mildew smell in the first room, the paint was chipping off of the bath tub. The second room there still had a slight musty smell but so much better than the first and our telephone did not work.
For all the great amenities they have, they should really consider putting more money into maintaining the hotel.
Positives: The hotel had many amenities... outdoor pool, indoor pool, sauna , golf course, small arcade, restaurant, salon, gym.
It was within walking distance to restaurants on Main St.
A children's park doesn't exist (apparently it broke)
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- Also Known As:
- Resort And Conference Center At Hyannis Hotel Hyannis
- Hotel Hyannis
- Resort And Conference Center At Hyannis Cape Cod, MA