If you found this to be useful, please say so by clicking "did you find this review helpful.
So- i have to say that we purchased through priceline, they called it a 3 star at the time. Hopefully i had something to do with the downgrade! When you promise a pool, YOU BETTER HAVE IT! The pool was not functioning so BEWARE!
Room- the rooms were not pretty - motel quality! Im not fooling. The bathroom was gross, toilets old and the shower head came out the wall at my chest... I know pretty funny! I had to duck to rinse. The view in my room was overlooking the banquet hall open to anyone waltzing from the bar area. The beds were ok. The room was generally clean but my suitcase stayed zipped up!
Bar - bar / bartenders were cool, bar was very slow. Drinks were ok.
Food - they have a friendlys in the hotel but cant say how the food was.
Location - just alright. north of springfield, south of amherst. Really not close to much.
The fact is i paid $120 for three star and my kids didnt even have a pool to swim in. The room was worth $50 a night tops especially where its located. I contacted priceline, they said they stood by the 3 star rating and they said the hotel would only offer a $20 refund which i did get. I called the hotel, they just argues with me being RUDE. I would never ever consider staying here again. I dont like a bait and switch regardless of the excuse.
- Also Known As:
- Holyoke Holiday Hotel Holyoke
- Holyoke Holiday Inn And Conference Center
- Holyoke Holiday Hotel
- Holiday Inn Holyoke
- Holyoke Holiday Inn
- Official Description (provided by the hotel):
- Our family friendly property is located at the crossroads of Western New England at the intersection of I-91 and I-90 (Mass turnpike). We have a Friendly's restaurant on site, and are less than one mile from one of the largest malls in New England. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, TripOnline SA and Fareportal so you can book your Holyoke Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.