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“I was appalled by the bad reviews!!! This place is great!” 5 of 5 stars
Review of Americas Best Value Inn

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Americas Best Value Inn
2.0 of 5 Motel   |   671 Northampton Street, Route 5, Holyoke, MA 01040 (Formerly Economy Inn)   |  
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Ranked #3 of 5 Hotels in Holyoke
Pittsburgh, Pennsylvania
1 review
“I was appalled by the bad reviews!!! This place is great!”
5 of 5 stars Reviewed October 29, 2010

The Economy Inn is a total gem! The bad reviews must have been written before a remodel because I'm pretty picky and I felt totally clean and safe. The price was reasonable, the family owned staff is attentive and the rooms are BEAUTIFUL! My fiance and I liked the room and service so much, we decided to stay another night even though we were heading out of state the next day! I love this place and hope that it's this great next time I visit MA! Thank you!

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nandini730, Owner at Americas Best Value Inn, responded to this review, June 20, 2011
Dear Valued Guest:
Thank you for taking the time to share your feedback regarding your stay at our property. We are happy to know you enjoyed our friendly staff. We take great pride in exceeding guest expectations. I hope you will give us another opportunity to service your future lodging needs.


Regards,
Ajay Patel-Owner
Americas Best Value Inn-Holyoke, MA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
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    12
    4
    10
See reviews for
23
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Holyoke, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2010

These old reviews are from before the hotel got new management and extensive renovation. Now it is an amazing, comfortable bargain with beautiful rooms with a modernist aesthetic, reliable wifi, and Direct TV. I stay there often and wouldn't go ANYWHERE ELSE. Sure, it looks like a 50s motel from the outside, but that's how it started life, and I find it endearing. Inside it is simply jaw dropping.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holyoke, Massachusetts
1 review
1 of 5 stars Reviewed June 8, 2010

We were given a two night stay in this rent-by-the-hour motel. The carpet was stained with what looked like bodily fluids, a window was broken, there was an appaling amount of mold around the jacuzzi and in the bathroom, the bedding was uncomfortable, the curtains stained, blinds askew. Everything about it was appaling. After about 2 hours of laying wide awake listening for someone trying to break in, we left. No refund of course for the unspent night. Did I mention the door of the room next to us had been kicked in?

  • Stayed May 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nandini730, Owner at Americas Best Value Inn, responded to this review, June 20, 2011
Dear Valued Guest,

Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. If you could please contact me personally regarding this matter so that I can find out more information. All claims against this property will be further investigated and corrected where necessary. I hope you will give us another opportunity to service your future lodging needs.

Thanks,
Ajay Patel-Owner
Americas Best Value Inn-Holyoke, MA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 21, 2009

The room stinks horribly, there are bedbugs, the ceiling looks like it is about to fall down and our blanket looks like it was taken from a scene of a murder, it has blood spatters all over it and also knife cuts. I AM NOT KIDDING.

HORRIBLE!!! You don't want to stay here.

  • Stayed June 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Address: 671 Northampton Street, Route 5, Holyoke, MA 01040 (Formerly Economy Inn)
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Holyoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 18
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn of Holyoke, Massachusetts. Our hotel is close to the Connecticut River, Children's Museum at Holyoke, Six Flags New England, Yankee Candle, Naismith Basketball Hall of Fame, and the Big E. Take advantage of outdoor adventures and astonishing landscapes at Mt. Tom, Holyoke Heritage State Park, Mountain Park, and Stanley Park. Indulge in seasonal sports at Fitzpatrick Ice Skating Rink, Fun Time Lanes, or Ledges Golf Club. Our hotel is conveniently located near many colleges including University of Massachusetts Amherst, Smith College, Mt Holyoke College, Holyoke Community College, College of Our Lady-The Elms, Hampshire College, and Amherst College. Sample a taste of New England at any of the local restaurants including The Log Cabin, Delaney House, and Friendly's. Americas Best Value Inn Holyoke offers state-of-the-art amenities, a convenient location, and a helpful 24-hour front desk staff. Stay connected with free wireless high-speed Internet access available throughout our hotel and guest rooms. Take a breather in the privacy of your own guest room with amenities including a microwave, mini-fridge, satellite TV with HBO, iron, ironing board, desk with lamp, table with chairs, alarm clock, radio, and free local calls. At Americas Best Value Inn Holyoke, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Hotel Holyoke

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