We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We are planning on returning next year for sure!” 5 of 5 stars
Review of D. Hotel & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added D. Hotel & Suites to your Saves list
D. Hotel & Suites
3.0 of 5 Hotel   |   1 Country Club Road, Holyoke, MA 01040 (Formerly Country Inn & Suites Holyoke)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Book with us save 15%
Ranked #2 of 5 Hotels in Holyoke
Certificate of Excellence 2014
Whitefield
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“We are planning on returning next year for sure!”
5 of 5 stars Reviewed yesterday NEW

We were so pleased with the hotel and all the amenities. I had booked for ourselves and four other families so the pressure was on me to please them as well. All 13 of us were so pleased. The rooms are wonderful and very clean! The two room suites are perfect so night owls can have their own sitting area while others can get some sleep on the VERY comfy beds with big fluffy pillows. The room was quiet and stayed nice and dark (even in the morning) so we all slept well. Breakfast both mornings were very satisfying. Eggs, quiche, bacon or sausage, fruit, waffle iron ready to go for a sweet treat, then the usual you would find. We appreciated being able to get coffee/tea/cocoa anytime. Seems "out of the way", but it really is worth it and it is only a short car ride to everything. We had to go to Springfield for our event and it was a piece of cake. Worth having a short drive back to a beautiful hotel. Everyone very friendly as well.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

294 reviews from our community

Traveler rating
    198
    72
    14
    7
    3
See reviews for
124
60
18
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
Nantucket, Massachusetts
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great room plenty of room for three adults and three kids. The hot tub was ok but the pool was nothing to write home about. It was only four feet six inches deep.(54) inches rooms were clean and breakfast was VERY good and lots of choices

Room Tip: 2 queen sweet with pull out coach
See more room tips
  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I love my room, comfy, clean and nice décor. We were there for a wedding party. The only thing I can suggest is add more room / space in the breakfast area. The place is so small to accommodate the wedding party. We did not even stop by to say hello or good morning to our friends in breakfast room....Too tight and crowded.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisville, Rhode Island
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Overbooking should NEVER be your common practice, but especially when it involves a wedding party. On the day before her wedding a bride should not be frantically figuring out how to get her quests to stay in the hotel that they had already booked months in advance! All of the planning that a bride puts into a wedding should never be ruined by a hotel because they chose to overbook their guests. Overall I would say this hotel was pretty nice, if they didn't immediately ruin my impression of them by completely stressing out my friend, the bride, the day before her wedding!

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, Manager at D. Hotel & Suites, responded to this review, 3 days ago
Hello Stephanie,

Your feedback is important to us and we do take reviews such as yours very seriously. Your negative review is a disappointment to all of us, especially as we were under the impression we rectified the situation. Complimentary room nights and other amenities were given in order to rectify this unfortunate situation caused by a third party booking entity. All reservations made under the room block were never an issue! We are sincerely sorry there was stress related to this instance, but we are confident that we have worked very hard to ensure the satisfaction of the happy couple and all of their guests. Please reach out to us if you have any further concerns or comments.

Marissa Squillace
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had to check in while my home was being worked on and it felt like I was at home! Very comfortable bed, TV had all my favorite channels and the shower was relaxing. Breakfast was extensive and hot. Highly recommend.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caribou, Maine
1 review
4 of 5 stars Reviewed 1 week ago

When we are dropping off, picking up or visiting our daughter at college this is our go to stay. Large quiet rooms, wonderful breakfast, friendly staff...feels like home. We will be staying many more times I'm sure!

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here three times while doing some training for a new job. The staff was super friendly and beyond accommodating! My boyfriend joined me on the trip for support - we both enjoyed our stay very much. The first trip we ended up with one of the fireplace rooms (made the room very cozy) we felt like we were at home. Definitely the most comfortable hotel stay for the both of us. The second and third stay was just as great. The staff remembered us and were very friendly yet again (no surprise there) we mentioned to them how much we enjoyed the fireplace on our last visit so they switched our original room to one that had a fireplace. Overall, very accomidating, friendly and just all around amazing. The rooms were great, and the complimentary breakfast was delicious and convenient. The restaurent and room service had GREAT food too! Would recommend The D Hotel to anyone looking for a place to stay in the area. Currently trying to find a reason to get back here!!!

Stayed January 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to D. Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about D. Hotel & Suites

Address: 1 Country Club Road, Holyoke, MA 01040 (Formerly Country Inn & Suites Holyoke)
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Holyoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — D. Hotel & Suites 3*
Number of rooms: 62
Official Description (provided by the hotel):
The D. Hotel, offers everything you need for a comfortable stay. Whether you’re here on business, visiting the area colleges and universities, attending a wedding or just exploring the beautiful Pioneer Valley, our wide variety of luxury guest rooms, including our romantic bridal suites, can accommodate even the most discriminating traveler. Every room in the D. Hotel is immaculate and designed for maximum comfort and convenience. Take advantage of our central location and count on warm, personalized service 24 hours a day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with T4B, Booking.com, Hotels.com, Priceline and Expedia so you can book your D. Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Holyoke Hotel Holyoke
Country Inn And Suites Holyoke
Country Inn Holyoke
Holyoke Country Inn

Owners: What's your side of the story?

If you own or manage D. Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.