Staff was nice but hotel needs updating. Bathroom was not cleaned well, hair in the tub, dried on something in the tub, dirty corners and dirty fingerprints all over the hair dryer. Pool area looked nice but didn't have time to use it. Breakfast area was adequate and workers constantly restocked the food.
We did not feel comfortable here due to the location. Surrounding area is seedy. Was glad to see a security guard patrolling indoors and out at night but at the same time was uncomfortable to be in a place that needed this.
The hotel is home to many Section 8 families. I talked to a few at breakfast. In the morning there are people wandering around to each others rooms in their pajamas and at night they are all outside hanging out in the parking lot. It was a little uncomfortable to have to walk through a crowd of people to get to the door.
I didn't pay much for our room because I booked through Hotwire, which I was very glad for. If I paid the regular hotel rate I would have been pretty upset because it really wasn't worth that price.
There is only two hotels in this city and I have now tried them both. My family lives on the other end of town (in the nicer section) and I was really hoping to stay close to them. I just didn't feel safe at either hotels and will look to other areas for my next stay. I would rather have a drive than stay somewhere that makes me nervous, especially since my children are with me.
- Official Description (provided by the hotel):
- The Best Western Plus Haverhill, MA has recently been awarded the Best Western Worldwide Chairman's Award in November 2012 for its outstanding achievements in customer satisfaction and quality assurance. We offer a full hot complimentary breakfast, wireless internet throughout the building, as well as ample parking. We are situated right off of Interstate 495 Exit 49 which is very convenient for traveling throughout New England. We love having you stay with us! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cheap Tickets, Priceline, Expedia, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN PLUS Merrimack Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Merrimack Valley Hotel Haverhill
- Best Western Hotel Haverhill
- Best Western Haverhill
- Haverhill Best Western