Rather thanrepeat all accolades, as an experienced New England traveller this IS as good as it gets. The service is warm and impeccable, and the new signature wings are wonderful, really lovely, quintessential Cape Cod. In the Fall, the lap pool and outdoor spas around the grounds are heated, with crackling fire pits, and lights glowing on the beautiful bay. I like this hotel generally far better than the Chatham Bars Inn, both of the same genre.
The caveat here is that all rooms are not created equal! Some are old Cape Cod. As a rule, if you choose a lower cost room, you should not expect it to live up to the newer more luxurious and expensive parts of the hotel. You want a luxury experience? You WILL get it here but if so, you cannot be. A penny counter. The bad reviews were all from people who anticipated luxury for a pittance.
Water view is just that, and pristine and charming it is! Waterside is close, but not quite there. Anything else may vary. No one could possibly say that these grounds are not the pinnacle of a premier New England garden. Even as late as mid Fall.
The hotel brought us a gratis basketnof wonderful goodies on checking in, so very thoughtful.
This is simply the best..dining wise too.
For the crib complainers, I just don't expect that arriving with an infant fits a place of this grace. It just is not for babies. Definitely older kids tho
Nothing to dislike here unless your expectations are off base, it's sublime, as is the cuisine. We absolutely love it!