We have eaten at John Harvard's three times due to its location at Jiminy Peak. I enjoyed the chicken pot pie. Very nice puff pastry and big pieces of chicken breast in a tasty sauce. My son had the hamburger and fries and enjoyed it.
The service at John Harvard's is some of the worst I have ever come across. We ate there with another couple yesterday, and we were appalled to see french fries and other food debris under our table (and they were not overly busy).
When she finally dropped the check off at the table she turned tail without picking up a single dirty plate or glass. Apparently, the talking with other wait staff was much more pressing.
Drinks were not refreshed, when they dropped off items they practically hurled them at us and then flounced off without a second look. The wait staff was all off chatting in another room.
Then the waitress was so inattentive that we had to get up and put our coats on and walk towards the door and ask for a manager to take our payment and this was after waving frantically after waiting 20 minutes.
Their social life comes before their work for sure.
And the manager was not in charge here.
The food here is good but the service is the worst! I will not go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.