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“A great place!” 5 of 5 stars
Review of Hampton Inn & Suites Greenfield

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Hampton Inn & Suites Greenfield
2.5 of 5 Hotel   |   184 Shelburne Rd, Greenfield, MA 01301   |  
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Ranked #1 of 3 Hotels in Greenfield
Dracut, United States
1 review
“A great place!”
5 of 5 stars Reviewed August 11, 2014

This hotel is awesome - clean, nice amenities, great staff. Our kids had a lot of fun in the nice indoor pool. It's also a great central location for trips to Yankee Candle, Historic Deerfield, trips into VT. W

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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178 reviews from our community

Traveler rating
    88
    61
    21
    7
    1
See reviews for
68
34
17
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Swedish first
  • Any
English first
Bethlehem, CT, United States
1 review
4 of 5 stars Reviewed August 6, 2014

This is my 2nd visit. Hotel is a block from Interstate 91 - on Route 2 West, Greenfield, MA - go off highway thru rotary and immediately get into right lane on Route 2 west. At first light, turn right at light. Go quarter mile. It's on right just behind Days Inn (I think). Great facility very clean, well managed; quiet rooms. Good lighting for parking and safe area for singles. More than a continental b'fast but no restaurant per se.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fordingbridge, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stayed 2 nights en route to a meeting in Binghamton, NY. A little difficult to find - maybe my fault (!) - but a good welcome and quiet room on 2nd floor. The room was clean and well appointed and the beds comfortable. Good selection of eating places, e.g. Applebees, within easy driving distance. The Hampton breakfasts are generally good, if a little unimaginative. But, hey, this is a motel chain, and for the price it's all good value.
Would certainly recommend this hotel - and the great scenery nearby.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Washington DC, United States
1 review
3 of 5 stars Reviewed August 4, 2014

Probably the best motel in the area, but sometimes even the best isn't perfect. Road signage could be better. The brown, tan, and orange decor isn't attractive, but the rooms are adequate, and the included breakfast is an attraction. The desk folks are friendly and helpful. This is a busy tourist destination area, and the rates reflect that. Room rates go up on the weekends.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 3, 2014

My family and I booked a whirlpool suite at this hotel because the website used the language, "spacious" to describe their, "Suite". We had a baby and our seven year old and when we went up to the suite found an extremely small room without even a couch. We thought that we had been sent to the wrong room because when I called prior to booking the room I was told by the hotel that the room could easily fit my infant son in a crib and seven year old on the sofa bed. We were told by the front desk that this was a suite and was what was promised. The person at the front desk had a rude tone and told me that the person I had talked to clearly didn't know what they were talking about. I indicated that this wouldn't work and asked her to find us a room that would work. She told us they were totally booked and that there were no larger rooms. She did manage to move us to a room with a sofa bed and we all crammed in. We had to literally block the door with the crib after getting in and were not able to open the sofa bed because it wouldn't have allowed the opportunity to walk by. None of us slept well because our baby son makes a lot of noise while he's sleeping.

The next morning, we were walking down the hall and saw a room across the way that was being cleaned that was much larger than the room we were in. We called down and asked to be moved to one of those rooms. There was a nice woman at the desk this time but those rooms were all booked. It was a bit frustrating to find out that there were in fact larger rooms when the rude woman told us there were not. The nicer woman worked hard to find a solution and ended up moving us into adjoining rooms but charged us for both rooms so the cost of our three day stay increased the cost by $300 for the two nights in two rooms. I emailed my complaint to the hotel after my stay and the front desk manager, Yesenia Bergeron, told us that they had tried to accomodate us and that it was our fault because the website is clear. She wasn't willing to refund us any of the money and dismissed us. Too bad because I have stayed in other Hampton Inns with good service and a committment to doing the right thing. A direct quote from the site, "Upgrade to a spacious suite to enjoy a larger space and additional amenities, including a whirlpool bath, microwave, and fridge." A pretty big stretch to describe the suites this way.

Sorry to go and on but I don't want others to go through this.

Room Tip: don't go as a family
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 31, 2014

As a non-destination hotel in a small out of the way town, it's the best there is. Right off the highway and walking distance to down-town as well as lots of restaurants and grocery store. Close to historic Deerfield and the Vermont border and less than half-hour drive to Amherst and U Mass campus

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaefferstown
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed one night while attending a symposium in Deerfield. We arrived early, but cheerful clerk checked room and found it was clean and ready. My only quibbles are minor--why does Hampton insist on using those heavy duvets? Duvet is too much; sheet is not enough. Also, breakfast buffet (free and always appreciated) was a bit skimpy on offerings--but breakfast area was clean and pleasant and the attendants were hustling to keep coffee filled, etc.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Greenfield

Address: 184 Shelburne Rd, Greenfield, MA 01301
Phone Number:
Location: United States > Massachusetts > Greenfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Greenfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenfield 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Hotel Greenfield
Hampton Inn And Suites
Hampton Inn Greenfield
Greenfield Hampton Inn

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