We've eaten at Koi quite a few times, and always enjoy a very positive experience. The food is surprisingly good and the staff attentive. During the slower 'off season', the waiter even offered a variation on a listed entre that turned out to be excellent.
Like most Berkshire restaurants, the atmosphere varies depending on the season and when it gets crowded, it can feel a bit 'hectic' but the staff does an admirable job keeping things moving along. And of course it does sometimes get crowded with so many repeat customers like us!
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