I love living in Residence Inn for their overall good standards, a kitchenette, a separate bedroom and the whole set up. Mostly, I have lived in Residence Inn in Westborough which would be my first preference in this area. Due to availability issues, I got Franklin this time. It's been a pretty nice and peaceful stay so far but I can't say I loved it. There are areas of improvement.
1. Spacious rooms with separate bed room.
2. Cleaner carpets and upholstery. Looks new to me.
3. Enclosed so good for winters. Don't mind this one but I prefer rooms opening to the outside instead of a corridor...like Westborough.
4. Indoor swimming pool (Westborough is outdoor but then we never got to use the indoor one either)
5. Good, friendly housekeeping staff.
6. Franklin area is pretty fascinating with a great old library, lots of little houses, old pubs, different architecture etc. But dining options are limited in comparison. However, I still like this package better since I get my favorite salads, breads and Mexican food not too far away.
7. Door key is electronic and never fails. Big plus!! Keys are troublemakers most of the times.
8. Good location- close to eateries and supermarkets.
1. Poorer breakfast spread. Very limited options and same stuff everyday. Unusual!
2. Not a well stocked kitchenette in the room. Very limited cooking utensils. No option to hand-wash utensils. It saves energy and water when one is hardly using their kitchen. I hope they provide for dish-washing liquid and scrub to wash utensils.
3. Poor handling of change of room. We made a request to have our room changed. We were promised of availability by a certain date but no one cared to follow up or even communicated among each other. Large number of front desk staff makes connecting with any one difficult. Not that this is important but they don't even relay the message. It took us several reminders and visits to the front desk to get them to deliver on this request. We got the room but a day late. No communication at all.
4. I did not use much housekeeping but the one who came once so far did not do a good job.
- Official Description (provided by the hotel):
- From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more less
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- Also Known As:
- Residence Inn Boston Franklin Hotel Franklin
- Residence Inn Franklin
- Franklin Residence Inn