Our room was nice and clean, but no frig.The bed and pillows were very comfortable. The main problems were 1)the elevators. There are 4 and only 2 were working. At times you could wait up to 15 minutes waiting for one because there was a conference going on. 2) if you needed anything or had a question you had to ask the front desk because many of the staff didn't speak english. I am including the wait staff in the resturants in this too. In the resturant they knew the menu but beyond that if you had a question or substitution it became difficult to order.

Came here for a conference. Reserved the club floor. Front desk staff were efficient and unfriendly. Elevators are a proplem. Place needs a rehab. Room was clean but very old. Bathroon was extremely small. Club lounge needs more choices. Won't stay here again.

I booked a room at the Sheraton Framingham for October 20. When I arrived at 11:30 pm, tired after a long drive, I was told that they were overbooked and did not have a room for me and my daughters. The last thing I wanted to do at that point was to put my luggage back in the car and go somewhere else. My daughter was scheduled to row in the Head of the Charles Regatta the next day. The hotel sent us on a complicated 5 mile drive on back roads to Northeastern University's conference center in Ashland, MA. The one plus (and the reason I didn't rate it as terrible) is that the Sheraton covered the cost of the room at the conference center. I would rather have paid for my own room and gotten to bed at a more reasonable hour.

First off, this hotel is complicated to get into and out of. There aren't any real restaurants around the immediate area and it was 20-30 minutes of back roads to get to the rink/arena. Inside the hotel was mediocre at best. The elevators weren't working on the main floor and the ones that were working took FOREVER. No coffee in the lobby on the weekends. The sprinkler in the bathroom appeared to be removed and had what appeared to be tissue stuck in the hole. It was about $15 more to stay directly across the New England sports center at the Res. Inn and you get continental breakfast. Below expectations. Bed was nice, room seemed to be clean. Decent last resort.