I had a HORRIBLE experience. My family and i usually book to stay about twice a year at this hotel when we are in the natick area. Our last stay, we tired and got there late only to find that there were no shower curtains in both rooms! Picture yourself coming home from a long trip..all you want to do is take a shower get comfortable and go to sleep. We had to call the front desk. It gets even better! The worst part is when the bell boy who was this older caucasian male that came up had the nastiest attitude with us. He acted as if we did something to the shower curtains! He even had the nerve to raise his voice yelling back at us when we where explaining that our key cards were not working to open the doors. He acted as if we where ignorant and didnt know how to open a door. He began to slowly give us a lesson on opening the door. What the nerve. The front desk lady replaced our old worn keys with new ones. We even got into a debate with him on how rude he was and that we are paying customers...he should actually be appologizing to us because it was more of an inconvienience to us. I was shocked about how he can treat a customer when it was completley the hotels fault! I complained to the front desk on how rude he was and said that we where never coming back. So if you ever go and see this male with whitish/gray hair and glasses beware! That messed up my mood for most of the evening...and im appauled that people in this year 2007 can still have the audacity to treat thers in this fashion. Well i guess i gave him an ethical/moral lesson on how to treat paying guests!
- Official Description (provided by the hotel):
- Come experience the Best Western Framingham located only 15 miles from Logan International Airport. Whether traveling for business or pleasure, all of our guests will enjoy sensational dining and shopping within walking distance from the Hotel. Our location makes it easy to step out and explore all that Historical Boston has to offer.When you get back to your room, relax in our indoor heated pool and sauna and take advantage of over 100 free cable channels. Best Western Framingham is the only hotel in the area to offer full service cable. Corporate travelers will find all the amenities they expect including business center, High Speed Wireless Internet and a complimentary USA Today newspaper.We have 184 beautiful guest rooms equipped with all standard Best Western amenities and we are pet friendly with certain restrictions. From 6am-8pm there is always plenty of fresh complimentary coffee brewing in our lobby. We are a Smoke Free Facility. ... more less
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- Also Known As:
- Best Western Framingham Hotel Framingham
- Framingham Best Western